Central Billing Supervisor

Discovery Senior Living•Dallas, TX

5d•Hybrid

About The Position

Central Billing Supervisor About Discovery Senior Living Discovery Senior Living is a family of companies that includes Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery At Home. With three decades of experience, the award-winning management team has been developing, building, marketing, and managing diverse senior-living communities across the United States. By leveraging its innovative “Experiential Living” philosophy across a growing portfolio in excess of 395 communities and over 35,000 homes in nearly 40 states, and 25,000 dedicated employees, Discovery Senior Living is a recognized industry leader for performance, innovation and lifestyle customization and, today, ranks as the largest U.S. senior living operator. Discovery Senior Living is hiring a Central Billing Supervisor to join our team in Dallas, TX. This is a full-time, in-person position scheduled from 8:00 AM to 5:00 PM. 4 days office / 1 day home POSITION SUMMARY This position will be responsible for coordination and management of the centralized billing system for Discovery Senior Living managed communities. Responsible for generating resident billing in a timely and accurate manner. Supervises billing team members. This position will be based in Dallas TX.

Requirements

Bachelor’s Degree in Finance or Accounting
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to use Microsoft Windows, including Word and Excel.
Ability to use email and the Internet.
Ability to use accounting software
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Must be detail oriented and complete tasks accurately

Nice To Haves

Five years’ experience preferred.

Responsibilities

Establishes and implements policies, procedures and tracking systems for resident billing.
Oversees the day-to-day functions of the billing department which consists of monitoring team members, accuracy of charge submission and processing.
Review and update existing standards, policies and processes to create an environment of continuous improvement in order to promote more effective collection of the company’s accounts receivable.
Develops and instituting a team quality assurance program including quantitative performance measurements, specifically, KPI’s.
Prepares and submits reports to management upon request.
Determines staff levels to meet work volume demands.
Maintains, organizes and updates resident financial files, billing documents, reports, remittance statements and other pertinent data related to the billing and collection functions of the business office.
Communicates and works in cooperation with Communities leaders, Regional Directors of Operations and Sales.
Coordinate the billing implementation of new acquired communities.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and recommending disciplining when necessary if set goals are not met.