Center Store Manager - Buffalo Center, IA

Casey's•Buffalo Center, IA

5d•Onsite

About The Position

The Center Store Manager is a hands-on leader responsible for operational excellence and team engagement within the center store. Working with the Store Manager, this role trains, guides, and empowers team members to deliver an exceptional guest experience. The manager is also accountable for accurate inventory counts, compliance audits, invoice management, and regular vendor check-ins to strengthen partnerships and ensure product availability. Under the supervision of the Store Manager, the Center Store Manager oversees center store activities, including daily task completion, store walks and safety processes, prompt entry of service and maintenance tickets, inventory management, and daily bookwork. The role addresses guest concerns related to team member service and keeps the Store Manager informed. As part of the store leadership team, the manager steps in to lead when other leaders are unavailable and performs Store Team Member duties as needed.

Requirements

Ability to communicate clearly.
Strong passion for training, coaching, and team engagement.
Ability to prioritize tasks, drive performance, and accomplish goals.
Hands-on leadership style focused on guest experience and operational excellence.
Ability to work in a fast-paced environment and adapt to changing priorities.
Ownership mindset.

Responsibilities

Lead and influence operational activities within the center of the store with accountability and empowerment.
Partner with the Store Manager to train, coach, and engage team members.
Oversee center store activities under the supervision of the Store Manager.
Ensure daily task lists are completed.
Ensure daily store walks and safety processes are followed.
Enter service and maintenance tickets promptly.
Manage inventory and complete daily bookwork with oversight from the Store Manager.
Conduct accurate inventory counts and audits to ensure compliance.
Manage invoices to maintain financial integrity.
Perform regular vendor check-ins to strengthen partnerships and ensure product availability.
Anticipate and resolve guest concerns related to team member service, keeping the Store Manager informed.
Step in to lead when other store leaders are unavailable.
Perform all Store Team Member duties as needed.