Center Store Assistant Department Manager PM

Festival Foods • Suamico, WI

12d • Onsite

About The Position

The Center Store Assistant Department Manager-PM provides operational and leadership support across Grocery, Frozen/Dairy, Natural & Organic, and Health & Beauty Care (HBC)/General Merchandise (GM), shifting focus based on daily business needs. The role helps maintain department standards, accurate inventory and pricing, and effective afternoon and night-shift operations. In collaboration with Center Store leadership, the manager adapts to priorities and works alongside associates to train, guide, and support exceptional guest experiences.

The position is full-time at the Festival Foods location in Suamico, Wisconsin. Its schedule may include mornings, mid-shifts, evenings, support for closing, weekends, and holidays. The work environment includes store sales floors, back stock, coolers, freezers, receiving areas, and occasional outdoor tasks to inspect store property, with varying temperatures and humidity.

Requirements

• High school education or an equivalent combination of education and experience.
• Thorough knowledge of the retail food business, particularly non-perishable department operations, and strong merchandising skills.
• Familiarity with store operations and the ability to coordinate effectively with store and vendor teams.
• Ability to make timely, effective decisions and communicate effectively in a fast-paced environment.
• Ability to manage a diverse team.
• Understanding of safety requirements and company safety policies, including the ability to recognize and respond to potential hazards.
• Proper training and knowledge of equipment such as hand jacks, balers, forklifts, hand trucks, and trash compactors.
• Ability to stand for long periods; walk in the store; bend, stoop, and kneel regularly; perform repetitive tasks for prolonged periods; and lift stock.
• Ability to lift 50–60 pounds occasionally.
• Functional sensory abilities to visually monitor the store, create displays, and operate equipment.
• Ability to work in varying temperatures and humidity, including moving between temperature-controlled areas, freezers, coolers, and receiving areas, and occasionally performing outdoor tasks.

Nice To Haves

• Two or more years of leadership experience as a manager or lead in retail, grocery, warehouse, or restaurant work is preferred.

Responsibilities

• Lead and support Center Store departments, adapting to daily business needs.
• Lead teams in the absence of Center Store Manager(s), supporting associates and maintaining department standards.
• Train, coach, and retrain new and current associates as needed.
• Reinforce company culture, guest service, and performance expectations.
• Ensure department standards for inventory levels, pricing, and cleanliness are consistently met.
• Monitor sales-floor and back-stock conditions and address areas of opportunity.
• Collaborate with the Store Director, department managers, and associates to exceed guest expectations.
• Verify accurate timekeeping and communicate missing time, transferred hours, or schedule issues to HR.
• Help guests locate products, place special orders, and resolve questions, concerns, or issues.
• Maintain the cleanliness and organization of work areas, shelving, coolers, receiving areas, and the sales floor.
• Assist with writing and conducting associate performance reviews.
• Document policy or procedure violations and collaborate with management and HR on corrective action, up to and including termination.
• Be ready to work at the register and/or support store-closing procedures.
• Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.
• Perform other duties as assigned.

Benefits

• 15% associate discount on grocery purchases for the associate and immediate household.
• Weekly pay for hourly associates.
• Sunday and select-holiday premium pay for part-time store associates; time-and-a-half pay for full-time hourly store associates on Sundays and select holidays.
• Schedules provided two weeks in advance.
• Vision insurance and two dental coverage options for part-time and full-time associates.
• Three weeks of paid parental leave.
• Fitness reimbursement program.
• Employee Assistance Program (EAP) and LEAPCare Care Coaches offering confidential support.
• 401(k) plan with an annual discretionary company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED