Center Store Assistant Department Manager PM

Festival Foods•Neenah, WI

16h•Onsite

About The Position

The Center Store Assistant Manager-PM provides operational and leadership support across multiple departments—including Grocery, Frozen/Dairy, Natural & Organic, and Health & Beauty Care (HBC)/General Merchandise (GM)—flexibly shifting focus based on daily business needs. The Center Store Assistant plays an important role in maintaining department standards, ensuring accurate inventory levels and pricing, and supporting afternoon and night shift operations. Through collaboration with Center Store leadership, the Center Store Assistant Manager-PM adapts based on priorities, and works alongside associates to train, guide, and ensure exceptional guest experiences.

Requirements

High School education or equivalent combination of education and experience.
2+ years of leadership experience (manager or lead) in retail, grocery, warehouse, or restaurant preferred.
Thorough knowledge of the retail food business, especially non-perishable department operations, and strong merchandising skills.
Familiarity with store operations and the ability to coordinate effectively with store and vendor teams.
Ability to make timely and effective decisions, communicate effectively in a fast-paced environment, and manage a diverse team.
Understanding of all safety requirements and company safety policies, with the ability to recognize and react to possible safety hazards.
Proper training and knowledge of equipment such as hand jacks, balers, forklifts, hand trucks, and trash compactors.

Responsibilities

Lead and Support Center Store departments, adapting based on daily business needs.
Step in and lead teams in the absence of Center Store Manager(s), ensuring associates are supported and department standards are maintained.
Train, coach, and re-train new and current associates as needed to ensure high performance.
Reinforce company culture, guest service, and performance expectations to all Center Store associates.
Ensure all department standards, including inventory levels, pricing, and cleanliness, are met consistently.
Observe sales floor and back stock conditions, taking action to address any areas of opportunity.
Work with Store Director, department managers, and associates to exceed guest expectations.
Ensure accurate timekeeping and communicate any missing time, transferred hours, or schedule issues to HR.
Assist with product location, special orders, and address guest questions, concerns or issues.
Contribute to the cleanliness and organization of the department, including work areas, shelving, coolers, receiving, and the sales floor.
Assist with writing and conducting performance reviews for department associates.
Document violations of company policies/procedures and collaborate with management and HR to take corrective action, up to and including termination.
Ready to step in at the register, and/or support store closing procedures.
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
Other duties as assigned.