Center Store 3rd Shift Supervisor

Festival Foods•Hudson, WI

7d•Onsite

About The Position

The Center Store 3rd Shift Supervisor is responsible for supporting Center Store leadership in overseeing the overnight stocker team across Center Store departments, including grocery, frozen, dairy, general merchandise, wine & spirits, and health & beauty. This position assists in leading and developing a team of 3rd Shift Stockers that keeps aisles clean and shelves stocked while maintaining store standards.

Requirements

Ability to deal tactfully and effectively with guests and associates.
Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
Ability to learn and safely use the following equipment: forklift, harness, power jack, walk behind lift, WAV, baler, compactor.
Ability to learn and use various systems, including Point-Of-Sale register system.

Responsibilities

Support Center Store leadership in leading, training, and coaching third shift associates across Center Store departments, reinforcing company policies and performance expectations.
Provide exceptional and helpful guest service by greeting, acknowledging, and reacting to guest needs throughout the store and across departments.
Ensure shelves are fully stocked and maintained using the first in, first out method during 3rd shift operations.
Maintain accurate inventory levels and ensure proper pricing on all stocked items.
Help lead team in unloading product deliveries from pallets and maintaining organized stock rooms across multiple departments.
Assist guests with product inquiries and ensure a positive shopping experience.
Ready to step in at the register, and/or support store closing procedures when needed.
Document policy violations, conduct disciplinary actions, and complete performance reviews.
Oversee sanitation, follow department guidelines, and ensure compliance with company procedures.
Safely utilize forklifts, pallet jacks, and other warehouse equipment (training provided).
Help guests locate items across departments, suggest products, and provide alternatives when necessary.
Address guest concerns or dissatisfaction with products or service and take action to resolve issues promptly.
Communicate and collaborate with the Center Store leadership team and associates to uphold standards and exceed guest expectations.
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
Other duties as assigned.