Center Quality Manager (Heavy Travel)
About The Position
We are building a better way to donate plasma, making it fast, friendly, and powered by smart technology. Our donor app simplifies booking and earning for donors, and our team ensures every visit is welcoming and personal. Having grown from 2 to over 30 locations in under 3 years, we are seeking motivated individuals to join our high-energy team and grow their careers. As the Center Quality Manager, you will be responsible for the regulatory and compliance program at the Donor Center, ensuring the highest standards of compliance, accuracy, and safety. You will play a crucial role in our quality culture, holding the team accountable while fostering a positive environment for both staff and donors. This is a unique opportunity to be part of a rapidly evolving, high-growth organization that creates new opportunities for high-performing team members.
Requirements
- 3+ years of experience in a regulated or process-driven environment (e.g., manufacturing, clinical, or business settings)
- High school diploma, GED equivalent, or higher education
- Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°C) for short periods
- Ability to work day and evening hours, weekends, holidays and extended shifts as needed
- Detail-Oriented Problem Solver – takes ownership, creatively prioritizes and solves tasks, is trustworthy and outcomes oriented.
- Empathetic Communicator – adapts communication style, has strong conflict resolution skills, is even-keeled under pressure, and can motivate and inspire others.
- Development-Minded Employee - self-aware and curious, has integrity, and has a track record of steep learning curves.
- Data-Driven Decision Maker – metrics driven, has strong logical reasoning and decision-making skills.
Responsibilities
- Lead quality programs, including overseeing inspections, audits, and corrective action plans.
- Keep the center audit-ready by maintaining compliance with industry, government, and company regulations at all times.
- Provide independent oversight – maintain quality checks and documentation separate from daily operations to ensure objectivity.
- Support center leadership – work closely with the Center Director to maintain safety and operational excellence.
- Improve processes – track trends, analyze data, and implement plans to increase efficiency and reduce risk.
- Oversee training and knowledge – ensure staff are trained and compliant with new policies and procedures.
Benefits
- Competitive compensation with bonus potential
- Medical, Dental, and Vision insurance
- Paid time off
- Company paid holidays
- Career growth opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
