Center Quality Manager
Join Parachute•Wilmington, DE
•$50,000 - $70,000•Onsite
About The Position
The Center Quality Manager will own the regulatory and compliance program at the Donor Center, ensuring it operates at the highest standards of compliance, accuracy, and safety. This role is a key part of the company's culture of quality, holding the team accountable while creating a positive environment for the team and donors. The position offers an opportunity to be part of a high-growth organization that is changing rapidly and creating new opportunities for high-performing team members.
Requirements
- 3+ years of experience in a regulated or process-driven environment (e.g., manufacturing, clinical, or business settings)
- High school diploma, GED equivalent, or higher education
- Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°C) for short periods
- Ability to work day and evening hours, weekends, holidays and extended shifts as needed
Nice To Haves
- Detail-Oriented Problem Solver – takes ownership, creatively prioritizes and solves tasks, is trustworthy and outcomes oriented.
- Empathetic Communicator – adapts communication style, has strong conflict resolution skills, is even-keeled under pressure, and can motivate and inspire others.
- Development-Minded Employee - self-aware and curious, has integrity, and has a track record of steep learning curves.
- Data-Driven Decision Maker – metrics driven, has strong logical reasoning and decision-making skills.
Responsibilities
- Lead quality programs, including overseeing inspections, audits, and corrective action plans.
- Keep the center audit-ready by maintaining compliance with industry, government, and company regulations at all times.
- Provide independent oversight – maintain quality checks and documentation separate from daily operations to ensure objectivity.
- Support center leadership – work closely with the Center Director to maintain safety and operational excellence.
- Improve processes – track trends, analyze data, and implement plans to increase efficiency and reduce risk.
- Oversee training and knowledge – ensure staff are trained and compliant with new policies and procedures.
Benefits
- Medical, Dental, and Vision insurance
- Paid time off
- Company paid holidays
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
