Center Preceptor, Primary Care

CenterWell•Margate, FL

About The Position

The Center Preceptor supports training, onboarding, and mentoring clinical support staff across assigned clinics within the market. The role promotes consistent clinical workflows, patient care standards, and operational procedures through hands-on instruction, coaching, and competency validation for new and existing staff. The Preceptor partners with clinic leadership to align training with organizational policies, quality standards, and patient experience expectations. Work is often straightforward and of moderate complexity, guided by precedent, documented procedures, regulations, and professional standards, with some interpretation. The Preceptor makes decisions about their work approach and priorities while following direction. This is a dedicated, market-based resource supporting multiple centers outside of regular staffing. The role requires center visits at CON Deerfield Bch, CON Deerfield E, CON Pem N. Univer, CON Pem. Hiatus, CON West Pines, CON Weston Windmill, and CON Coral Springs.

Requirements

Relevant clinical certification, such as Medical Assistant or LPN, or another certification based on market requirements.
At least 1 year of experience in a clinic or ambulatory care environment.
Prior lead experience as a Medical Assistant or experience training core clinic roles in a value-based care environment.
Strong clinical and interpersonal skills, including the ability to train and coach staff internally and externally.
Experience using electronic medical records (EMR) and/or health information management (HIM) systems.
Proficiency with Microsoft Excel, Word, and PowerPoint.
High engagement, emotional intelligence, and commitment to patient-centered service.

Responsibilities

Provide comprehensive onboarding and training for new staff, ensuring understanding of organizational policies, procedures, and workflows.
Demonstrate organizational values, clinical competence, and strong customer service as a professional role model.
Observe staff performance, provide constructive feedback, and support ongoing skill development.
Partner with leadership and education teams to align training goals with regulatory standards.
Maintain accurate records of preceptorship activities, staff progress, and required training.
Promote continuous learning, quality improvement, and compliance with safety and confidentiality standards.
Support multiple centers as a dedicated market-based resource outside of regular staffing.
Select and use appropriate instructional materials and methods.
Create an engaging learning environment that supports knowledge transfer and training outcomes.
Review and analyze course evaluations to assess effectiveness and recommend improvements.
Evaluate and integrate relevant online learning resources into the training experience.