Center Medical Director

CVS Health•Waterbury, CT

11d•$174,070 - $374,920•Onsite

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Oak Street Health is seeking a Center Medical Director to lead the clinical team at their center, focusing on providing the best patient care and fostering a great work environment to keep patients happy, healthy, and out of the hospital. This role involves practicing primary care in clinics for 80% of the time, with 20% dedicated to administrative tasks. The Medical Director will have mission-critical leadership responsibilities, including setting an example for thoughtful primary care, mentoring and advising providers, and participating in organizational-wide strategic initiatives.

Requirements

M.D., D.O., or A.P.N or P.A. graduates.
Board certification in Internal Medicine or Family Medicine required for M.D. or D.O., Board certification in Family, Adult, or Gerontology for A.P.N.
Experience in clinical leadership roles, leading and coaching providers.
Experience using a metrics-driven approach to the provision of medical care and/or quality projects.
Passionate about their work and motivated to be a part of a fast growing organization.
Aware of their leadership skills and potential for impact and eager to share those with a fast-growing, energetic team on the leading edge of healthcare innovation.
Commitment to older adults and to low-income patients.
Comfort with ambiguity and a love for problem solving.
Ability to remain calm in the midst of the storm, guiding others to smart, effective solutions.
US work authorization

Nice To Haves

5+ years of experience in outpatient practice preferred.
Fellowship training in Geriatrics, other professional degrees (e.g., M.B.A., J.D., M.P.H.), and prior executive roles welcomed but not required.

Responsibilities

Support of Organizational Strategy: Work in collaboration with the Practice Manager and Outreach Manager/Director to achieve organizational objectives: Best Care Anywhere, Unmatched Patient Experience, Exceptional Growth, Great Place to Work and Leader in DE&I. Drive implementation of OSH strategic initiatives. Follow direction from regional leadership to implement regional priorities and reach regional objectives. Cascade organizational information to care team members and escalate care team concerns and ideas to the organization.
Provider Management: Help coordinate and lead the onboarding of new providers. Model excellent medical care, care model implementation, and success in metrics. Support consistent and robust OSH care model implementation by ensuring care teams effectively prepare for and execute daily huddles, patient care planning and management, admission prevention work, and clinical documentation workflows. Ensure medical care provided is appropriate, evidence-based, and keeps patients healthy and out of the hospital. Understand, teach, and implement Oak Street's clinical guidelines. Support the highest quality preventative care. Educate and provide ongoing support for providers in the implementation of the value-based full risk model of care. Assess and address root causes when center metric goals are not reached.
Leadership and Coaching: Create and maintain a culture of coaching and growth for providers and care teams. Listen to feedback from care team members and address concerns with constructive problem-solving. Conduct performance reviews and discuss provider goals, helping to develop plans to achieve them.
Culture: Acknowledge and celebrate successes of care team members and communicate opportunities for improvement. Achieve triad best practices. Support a positive, Oaky culture of joy in practice. Other duties as assigned.