Center Manager

PLACEM!NT by TZ Consulting • Parkland, FL

9d • $65,000 - $75,000 • Onsite

About The Position

Lead a high-performing team inside one of South Florida's fastest-growing wellness brands, with real accountability for the numbers, the team, and the guest experience. 4Ever Young is searching for a hands-on Center Manager to own daily operations at our Parkland center. The fundamentals are in place: steady demand, an experienced service team, and an active client base. What the center needs is a leader who runs a tight floor, energizes the team, and grows revenue and memberships through consistent execution. If you love owning a location's performance, know your KPIs cold, and still enjoy being out front with clients and staff, this role is built for you.
What makes this role different:
Corporate ownership means real visibility. This is not a franchise location. You will work directly with our corporate leadership team and gain exposure across departments.
A clear path to more. We are expanding quickly, and strong results here position you for multi-unit oversight.
High standards, high reward. You will be supported, and you will be expected to lead with sharp thinking, clarity, and energy.
Who thrives here:
An operator who owns a revenue number and treats KPIs as the scoreboard, not the paperwork
A people leader who coaches front desk and service teams to a standard and holds it
A hands-on manager who stays client-facing and solves floor problems personally
What you will be measured on: revenue against plan, membership growth and retention, rebooking rate, average ticket, lead-to-appointment conversion, and provider utilization.
What you will do:
Run the daily operations of a high-volume wellness and aesthetics center: staffing, scheduling, team huddles, and floor execution
Lead, coach, and develop front desk and provider support teams to clear performance and service standards
Track and improve the KPIs above, and report center performance to your Regional Manager
Model consultative, client-facing conversations and guide clients into the right services and membership options
Ensure consistent follow-up on leads, inquiries, and consults through the center's CRM and booking systems
Drive local marketing, community partnerships, and in-center promotions that build traffic and revenue
Collaborate with the corporate team on business performance, training, and improvement plans
Maintain standards for cleanliness, presentation, compliance, and daily center readiness
Manage inventory, vendors, and ordering within budget, and drive cost control alongside revenue growth
Address performance issues early with coaching, clear expectations, and decisive action when needed

Requirements

• Prior location-level management experience (not a first-time manager position)
• 3+ years managing a location-level business in med spa, aesthetics, wellness, elective healthcare, fitness, hospitality, or membership-based retail
• Experience leading a team of 4 or more across front-of-house and service roles
• Track record of hitting and improving KPI-based goals: revenue, memberships, rebooking, utilization, or conversion
• Strong communicator who speaks fluently about team performance, KPIs, and business drivers
• Comfortable with client-facing consultative conversations about services and membership options
• Strong operational fundamentals: staffing plans, scheduling, daily execution standards, and service recovery
• Calm under pressure and confident leading diverse teams toward aggressive goals
• Familiarity with scheduling systems, POS, CRM, and KPI dashboards (specific platforms are flexible)
• Available for Saturday coverage as needed
• Able to work on-site in Parkland, FL
• U.S. work authorization without sponsorship

Nice To Haves

• Exposure to injectables, aesthetics, or medical wellness services
• Experience coordinating licensed providers (NP, PA, RN, or estheticians)
• Fluency in modern spa booking and POS platforms (Zenoti, Boulevard, Mindbody, or similar)
• Experience turning around underperforming teams or locations
• Local marketing, referral programs, or community partnership experience with measurable results
• Online reputation management: growing review volume and rating
• A track record of stepping into bigger roles as a result of performance

Responsibilities

• Run the daily operations of a high-volume wellness and aesthetics center: staffing, scheduling, team huddles, and floor execution
• Lead, coach, and develop front desk and provider support teams to clear performance and service standards
• Track and improve KPIs (revenue against plan, membership growth and retention, rebooking rate, average ticket, lead-to-appointment conversion, and provider utilization) and report center performance to your Regional Manager
• Model consultative, client-facing conversations and guide clients into the right services and membership options
• Ensure consistent follow-up on leads, inquiries, and consults through the center's CRM and booking systems
• Drive local marketing, community partnerships, and in-center promotions that build traffic and revenue
• Collaborate with the corporate team on business performance, training, and improvement plans
• Maintain standards for cleanliness, presentation, compliance, and daily center readiness
• Manage inventory, vendors, and ordering within budget, and drive cost control alongside revenue growth
• Address performance issues early with coaching, clear expectations, and decisive action when needed

Benefits

• $65,000 - $75,000 base: commensurate with experience
• Monthly performance bonus tied to revenue against plan and membership growth (full structure shared during the interview process)
• Additional performance incentives on top of the monthly bonus
• Medical, dental, and vision insurance
• 401(k)
• Paid time off
• Employee discounts on services
• Direct access to corporate leadership and exposure across departments
• Growth and development opportunities in medical aesthetics and wellness operations as the organization expands

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed