Center Manager - Registered Nurse

Elevance Health•Coppell, TX

23h•Onsite

About The Position

The Center Manager – Registered Nurse is responsible for the oversight of the staffing, facility, quality and safety of patient care, flow, and process of the infusion suite in addition to providing services to patients under the nurse’s scope of practice. This role requires associates to work from the posted location full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support. Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. They are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on their members and the communities they serve. The company is creating a culture designed to advance its strategy and lead to personal and professional growth for its associates, with values and behaviors that are the root of its culture, driving business outcomes and shared success.

Requirements

Requires an associate’s degree in Nursing.
Minimum of 3 years of related clinical experience; or any combination of education and experience, which would provide an equivalent background.
Experience with IV's required.
Requires a current, active, valid and unrestricted RN license to practice as healthcare professional within scope of license in applicable state(s) or territory of the United States.
Satisfactory completion of a Tuberculosis test is a requirement for this position.
Candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
New candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza.

Nice To Haves

Experience with IV insertion and maintenance strongly preferred.
Port, PICC, and Peripheral Line experienced preferred.
Infusion reaction management experience preferred.
Titration experience preferred.
Medication mixing and infusion experience preferred.
Management experience preferred.

Responsibilities

Assign work details and patient care to available staff within the facility as needed.
Abides by company policies and procedures as well as federal, state and/or local guidelines and practices.
Monitors Clinical Staff in the clinic for compliance with company policies/procedures and take immediate corrective action.
Screens all new referrals to infusion center for clinical appropriateness to treat.
Ensures that all medication orders are complete, appropriate, accurate, and up to date prior to treatment.
Forwards all patient documentation to clinical staff in appropriate location and to reimbursement staff.
Delegates responsibilities to staff to ensure appropriate levels of medications, infusion and office supplies are maintained in order to contain inventory costs.
Oversee the administration of infusion therapy to patients as per the company and governing guidelines.
Maintains daily schedule of patient visits in designated scheduling software.
Handles customer/patient complaints in a fair and empathetic manner.
Responsible for center staffing, utilizes part time and PRN staff to ensure schedule coverage.
Assures that INS, State Department of Health, and Infusion Therapy Program standards of care and clinical practice are maintained through new hire orientation and annual competency assessments, as well as monitoring daily care provided by clinic staff.
Responsible for the recruitment, retention, development, and ongoing evaluation of qualified staff.