Center Experience Manager

European Wax Center- Midland • Midland, TX

4d • Onsite

About The Position

European Wax Center®, a leading beauty lifestyle brand founded in 2004, offers guests a full suite of waxing services and a proprietary line of beauty products. Focused on our vision of Revealing Beautiful Skin® , we provide a modern, luxurious experience across more than 1,000 centers in the U.S. UPMA Group is a long-time franchise partner of European Wax Center. We believe that every guest deserves to Walk In and Strut Out . Beyond the guest experience, we are committed to our associates. We believe everyone in our community should have the opportunity to thrive, build wealth, and grow. We aren't just a job; we are a career path. As our Center Experience Manager (CM) , you are the CEO of your center. You are responsible for ensuring every guest has a memorable experience while delivering the company’s financial results. This isn't an "office job"—it is a high-impact leadership role where you will recruit, train, and inspire a high-performing team of Sales Associates and Wax Specialists. At UPMA Group, we hire for the future. The CM role is a major milestone on our leadership track, with many of our managers elevating into District Leadership: Sales Associate > Sales Lead > Assistant Center Manager > Center Experience Manager (YOU) > & Beyond!

Requirements

• Full-time availability is required, including evenings and Saturdays, to support the needs of our guests and team.
• Minimum of 2 years in a leadership role within a multi-service, retail, or specialty store environment.
• Proficient in Excel/Word, with excellent written and verbal communication skills.
• A deep desire to be an EWC Brand Culture Warrior.

Nice To Haves

• Experience with Zenoti is a plus, but not required.

Responsibilities

• Spend time on the floor coaching associates in real-time to master package sales, product education, and the "EWC Standard of Excellence."
• Proactively recruit top-tier talent and create a learning environment where your team feels motivated to hit daily goals and grow their own careers.
• Partner with the District Manager and Regional Wax Trainers to analyze KPIs and execute action plans to improve results.
• Ensure the center is pristine, safe, and fully compliant with state standards (TDLR).
• Oversee inventory and visual marketing to keep the "Glow" consistent.

Benefits

• Competitive Pay with performance-based incentives
• Generous and attainable monthly bonus structure
• Flexible schedule designed for high-impact leaders
• Paid Time Off
• Paid Training
• Life Skills Seminars
• Access to Medical, Dental, and Vision benefits
• Continued development in leadership and business acumen through mastery classes, workshops, and real-world experiences
• 40% OFF all products
• FREE Waxing
• Special gifts and time off to celebrate YOU on your birthday and work anniversary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed