Center Director

Child-Parent Centers, Inc. • Tucson, AZ

1d • Hybrid

About The Position

Reporting to the Program Services Coordinator, the Center Director will supervise, lead, oversee, and support center staff in their implementation of the Head Start (HS)/Early Head Start (HS) program and the delivery of high-quality comprehensive services to enrolled children and families through center-based and home-based service delivery models. The Center Director oversees the compliance of a broad range of local, state, and federal regulations such as licensing and ERSEA (eligibility, recruitment, selection, enrollment, and attendance). The Center Director supports and guides additional core program activities such as the implementation of the curriculum, parent engagement, health and nutrition activities, meal services, positive community partnerships, advocacy for all children and families, and overall work toward the agency’s vision and mission. The Center Director directly or indirectly supervises 15+ employees who provide services for approximately 90 - 120 children and families.

Requirements

• Possess a bachelor’s degree with major in Child and Family Services, Family Engagement, Social Services, Human Services, Early Childhood Education, Community Health Services, Social Services, or agreed equivalent that supports high quality implementation of our program as determined by the agency.
• Five (5) years’ experience in a management role with a diverse community population in the human services area such as education, health services, or social services
• Five (5) years’ experience supervising staff.
• Must be 21 years of age.
• Demonstrated proficiency using Office 365 (Outlook, Teams, OneDrive, Word, Excel, PowerPoint
• Able to read, write, and speak English and Spanish (bilingual)
• Submit a current Level I Fingerprint Clearance Card prior to hire.
• Must be able to travel to and from various sites as needed.
• Must be able to travel outside assigned area in company-owned vehicle.
• Provide proof of immunizations: MMR (Measles, Mumps, Rubella), Tdap (adult Tetanus, Diphtheria, Pertussis), and a Tuberculosis Skin Self-Assessment.
• Able to pass a company paid physical exam prior to starting work.
• Able to pass a criminal background check.
• Must be able to prove the right to work in the USA by providing appropriate documents to complete the Federal I-9 form.

Nice To Haves

• Possess a master’s degree with major in Child and Family Services, Family Engagement, Social Services, Human Services, Early Childhood Education, Community Health Services, Social Services, or agreed equivalent that supports high quality implementation of our program as determined by the agency.
• A minimum of three (3) years’ experience working in My Teaching Strategies and/or ChildPlus
• A minimum of three years working in a licensed childcare facility
• Bilingual in English/Spanish

Responsibilities

• Responsible for ERSEA: Complete applications, verify income, recruit for eligible families.
• Develop a plan to recruit eligible children and families most in need and assist potential enrollees in completing enrollment process and obtaining needed services.
• Ensure the prioritization of selection of participants based on the most in need.
• Responsible for achieving and maintaining fully funded enrollment throughout the year.
• Implement strategies to promote attendance and support teaching staff by making appropriate efforts to reengage families to resume attendance.
• Training: eligibility training, training new staff and providing refresher training for experienced staff.
• Plan, organize, lead, and support center staff in day-to-day operations for the delivery of high-quality comprehensive HS/EHS services to children and families.
• Identify service delivery challenges and emerging resource needs.
• Assesses and recommends supervisor changes for the center’s service plan, service delivery model, staffing pattern.
• Ensure compliance with applicable federal, state, local, and program standards, policies, and/or procedures by keeping abreast of these requirements and by promoting staff’s understanding and implementation of them related to the operation of a childcare facility including staffing, safety, food service, required postings, inspections, and record retention.
• Ensures follow up and successful resolution of regulatory inspections findings.
• Build a staff that advances the program’s mission by hiring and promoting qualified staff who support the program’s philosophy and goals and who culturally and linguistically represent the community and program and by training staff on practices and requirements specific to the center.
• Exercise prudent stewardship of program resources by making decisions based on program financial reports and applicable federal, state, and program financial requirements (e.g., allowable costs, nonfederal share, cost-sharing).
• Advocate resources to improve program quality by offering suggestions and providing information about needed resources during the program’s planning and budget development process.
• Encourage families’ involvement in program decision making by ensuring that families are informed about decision-making opportunities (e.g., parent meetings, workshops, policy group, governance committees) and by supporting their involvement (e.g., transportation, training, convenient meeting times).
• Strengthen staff commitment to family empowerment by engaging with families, acknowledging the contributions they make, and modeling approaches for working with families as full partners.
• Train, guide, and support center staff in the development and implementation of overall center safety and emergency planning systems including child supervision system, child count system, and active supervision implementation plan.
• Implement operational systems related to safety, security, maintenance, and supplies for the center including the keyless entry system, work request system, CPC alerts, inventory, supply ordering, and where applicable, the child transportation system.
• Participate with and support teaching staff in a variety of activities related to their work with families including social service needs, completion of medical and/or dental screenings, follow up appointments and/or referrals.
• Act as liaison with facility owner or manager when located in a facility not owned by the agency.
• Facilitate resolution of conflicts.
• Responsible for oversight and submission of Department Economic Security (DES) Childcare billing of co-payments for 37 full day/full year (FDFY) students.
• Responsible for oversight and receipt of DES copayments from parent /guardian of children enrolled in FDFY.
• Responsible for storing and locking cash on hand in center cash lock box and submitting DES cash in person each month to fiscal accounting department with receipts for each parent DES copayment.
• Supervise assigned staff by providing direction, input, and feedback using tools and resources provided in the agency’s performance planning, supervision and evaluation system.
• Provide a minimum of one support supervision meeting per month for assigned staff.
• Uses reflective practice supervision and coaching strategies with consistency and equity to create a learning environment that supports development while maintaining accountability for performance.
• Support and monitor assigned staff in professional achievement or personal growth through the professional development system.
• Identify self-growth, development goals, and strategies for achievement with support and input from supervisor.
• Commit and participate in consistent and planned meetings with supervisors to further professional growth by seeking feedback, reflecting on and assessing own practice, and taking advantage of opportunities to improve skills and knowledge.
• Conduct a variety of monitoring activities related to safety, food service, program goals and objectives, participant requirements, and staff requirements.
• Identify and acknowledge accomplishments.
• Recommend to supervisor strategies for continued improvement.
• Meet federal, state, and program documentation requirements by maintaining accurate, complete, timely, and well-organized child, family, staff, facility, and vehicle (where applicable) records.
• Corrects inaccurate or incomplete records as able and/or coordinate collection of records through the corresponding department.
• Monitor and update as necessary the overall center safety and emergency planning system using reports and or/anecdotal communication about the effectiveness of the plan.
• Complete and enter Safety Review – Monthly in Critical Issues Database by required date per policy and procedures.
• Monitor for patterns of non-compliance and provide support and training to supervises as necessary.
• Review and maintain current community resources and referral files.
• Follow agency monitoring system for center areas including mid-month and end of month reporting about Center Profile projections and work with staff on program improvement plans where necessary.
• Enter, monitor, and analyze data: Child Plus, Paycom, Critical Issues, Flyer Connect, My TS (monitor), on a limited basis when acting as a sub, Sign Now, local food shopping, food service inventory, weekly food service order, monthly reconciliation inclusion report, in-kind.
• Actively participates in the program services department team and contributes to the decision-making process for compliance, strategic initiatives, professional development, budget, governance, and agency self-assessment.
• Implement and monitor key management decisions in the area of program services.
• Maintain content area expertise including best practices, local, state, and federal initiatives through active membership in professional associations and/or organizations and establishment of good working relationships with internal and external stakeholders with goals and objectives that align with the vision and mission of the agency.
• Lead and facilitate center team meetings and the Comprehensive Services cross-disciplinary team meetings (Health and Nutrition Services, Education Services, Family and Community Partnerships) in providing support to center staff to ensure high quality services to children and families.
• Collaborate with organization and employee development to assess center staff strengths and areas of support needs and recommend strategies for system/process improvement and/or development.
• Participate in the development and the implementation of high-quality researched-based pre-service and in-service learning for center staff.
• Work collaboratively (directly or through other program leaders) with cross department teams, committees, the policy group, and the governing body by sharing data, problem solving, acting on their recommendations, and/or implementing policies and plans generated by them.
• Contribute to the ongoing activities of the Health and Safety Committee.
• Provide insight and recommendations regarding safety and emergency planning, regulatory compliance, child supervision, safe spaces, and age-appropriate materials.
• Represent the organization at community activities or through study tours to enhance the organization's community profile.
• Support and participate in the Arizona Head Start Association and other groups.
• Collaborate with Human Resources management staff on personnel and human resource matters including personnel systems and policies and/or procedures to ensure the staffing structure supports program mission and goals.
• Serve as a substitute for center staff as needed.
• Attend Policy Council and advisory committee meetings, as required.
• Transport parents to meetings, as needed.
• Lead, facilitate, and train new staff during NEO.
• Promote a consistent exchange of information across the agency.
• Understand and model the agency's vision, mission, and philosophy within the agency and the community.
• Demonstrate approachability, ownership, accountability, and life-long learning.
• Use the agency's communication and problem-solving approach.
• Seek perspective of others.
• Identify emerging issues and contribute new knowledge.
• Work to de-escalate when emotions and stakes are high.
• Maintain professional behavior and relationships with internal and external stakeholders.
• Use agency systems and technologies to accomplish work.
• Maintain a high level of attendance to support ongoing service delivery.
• Recognizes children's safety as the first responsibility of all staff and acts swiftly to ensure no child is unsupervised.
• Implement agency policies and procedures for safeguarding confidential or sensitive information about employees and/or program participants.
• Restrict access to paper or electronic documents for those with a need to know.
• Performs other duties as assigned.

Benefits

• Paid Leave – 26 paid holidays, 5 days paid vacation after one year and up to 10-20 days each year thereafter, 8 days paid Personal leave first year, 7-9 days each year thereafter, up to 5 days paid Sick leave per year
• Insurance benefits - Dental, Flexible Spending Accounts, Health Reimbursement Arrangements, Health Savings Accounts, PPO medical (3 plans), Vision, and Supplemental Life coverage for self, spouse, and child ($25,000 basic life and Accidental Death and Disability provided by employer).
• Retirement Plan - Agency contribution after years of services and hours eligibility criteria are met.
• Employee 401k deferral once eligibility is met.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees