Center Director - Tunkhannock

Lackawanna College•Tunkhannock, PA

6d•Onsite

About The Position

Lackawanna College has been voted one of the “Best Places to Work in PA” for multiple years. It is a private, accredited college serving Northeastern Pennsylvania with a main campus in Scranton and satellite centers in 10 locations. The college's mission is to provide quality education to improve lives and communities, offering a direct path to degrees and certifications, and supporting workforce development through Continuing Education. Lackawanna College is known for its cost-efficiency. The college seeks individuals inspired by its mission and willing to go the extra mile for student success. Only candidates meeting minimum qualifications will be considered, and only those selected for interviews will be contacted. No phone calls are accepted.

Requirements

Bachelor’s Degree in Education, Business, or related field required.
Five (5) years of Educational or Business management experience required.
Excellent communication and organizational skills.
Demonstrated leadership ability.
Strong collaboration skills.
Strong analytical, problem-solving and conflict-resolution skills.
Ability to multi-task.
Solid computer skills.
Proven ability to work with a diverse population.
Willingness to work as part of a team to contribute to the success of the center.
Excellent interpersonal skills.
Capacity to represent the College in a public setting in a professional manner.
Knowledge of educational recruiting and marketing.

Nice To Haves

Master’s Degree preferred.
Experience in the Higher Education, sales and marketing field preferred.
Experience working with people from all age groups and with various economic, educational, and ethnic backgrounds preferred.

Responsibilities

Supervise and administer all programs, services, and activities at the Center.
Continuously evaluate program offerings for fiscal responsibility and community needs.
Ensure Center compliance with all federal, state, institutional, and accreditation guidelines and regulations.
Directly manage and support all staff assigned to the Center, including performance management and hiring.
Supervise daily enrollment, academic, and continuing education operations (admissions, financial aid, advising, registration, billing).
Monitor individual student accounts in cooperation with the Student Accounts department.
Develop and implement a Center retention plan in cooperation with the Director of Admissions and Student Affairs department.
Hire, supervise, evaluate, and provide leadership to Center staff.
Recruit, hire, and support adjunct faculty and continuing education instructors.
Develop the Center’s budget and monitor profitability and spending compliance with the Director of Admissions.
Coordinate course schedules for degree programs and Continuing Education courses with the Academic Dean and Director of Continuing Education.
Develop and implement the Center’s marketing plan in collaboration with the College Advancement team.
Develop and market new continuing education programs.
Work with and participate in area economic and workforce development agencies, chambers of commerce, social service agencies, and other relevant organizations.
Uphold the policies and procedures of the College.
Prepare and submit reports on enrollment, retention, and student activities.
Provide classroom instruction as required (e.g., College 101, Capstone).
Provide staff development training for staff and faculty on Center processes.
Support the college’s Development/Fundraising activities.
Lead departmental or unit level planning in alignment with the Institutional Strategic Plan, engaging staff and ensuring task completion.
Collaborate with other departmental heads to coordinate overlapping or related initiatives.
Participate in the Institutional Strategic Planning process as requested.
Assess achievement of departmental plans annually and report results.
Perform other duties and responsibilities as assigned.