Center Coordinator

Center for Social Dynamics•Olympia, WA

13d•$24 - $27•Onsite

About The Position

Are you organized, people-focused, and enjoy being the person who keeps things running smoothly? Join us as a Center Coordinator and help create a welcoming, organized, and supportive experience for our clients, families, and team members. We are currently seeking a Center Coordinator to join our dynamic and growing team! The Center Coordinator serves as the central liaison for clients, caregivers, team members, and visitors at the CSD center. As one of the first points of contact for families and guests, this role helps create a welcoming and professional environment while ensuring day-to-day center operations run smoothly. This position combines customer service, administrative support, client communication, and facility coordination. The Center Coordinator works closely with clinical and administrative teams to help ensure clients and employees have the support and resources they need.

Requirements

1+ year of experience in a client service, customer service, administrative, or similar role.
Strong organizational skills and attention to detail.
Compassionate, supportive, and customer-service-oriented approach.
Excellent written and verbal communication skills.
Ability to manage multiple priorities and communicate effectively with clients, caregivers, and team members.
Ability to maintain confidentiality and handle sensitive client and organizational information appropriately.
Ability to commute to and work onsite at the Roswell center daily.

Nice To Haves

Previous experience working in an office environment preferred.
Knowledge or experience working with autism services preferred.
Proficiency with Microsoft Excel highly preferred.

Responsibilities

Serve as the first point of contact for clients, caregivers, team members, and visitors who call, email, or visit the center.
Answer incoming phone calls, respond to inquiries, and route calls or messages to the appropriate team members in a timely manner.
Initiate outgoing calls and communications by telephone, email, fax, and other appropriate methods.
Greet employees, clients, caregivers, and guests and help facilitate their visits with the CSD team.
Support client arrival, departure, and drop-off procedures, including verifying appropriate caregiver information and ensuring clients are released only to authorized caregivers.
Follow center check-in and safety procedures for employees, visitors, and guests.
Collect, distribute, and organize incoming mail and other center correspondence.
Assist with photocopying, scanning, filing, and distributing documents, including insurance provider checks and other time-sensitive materials.
Research, organize, file, and locate clinical documents, including authorizations and other client records.
Communicate with caregivers, program teams, physicians, and other healthcare providers as appropriate to support client needs.
Assist the Clinical Team with preparing, organizing, and assembling materials.
Maintain office and kitchen supplies and coordinate replenishment as needed.
Coordinate with building management, maintenance, telecommunications, internet, and printer/copier service providers to address office needs.
Monitor and report office safety or facility concerns, including maintaining appropriate records related to office keys and safety equipment.
Ensure required safety posters, HR materials, and other center resources are properly displayed and maintained.
Support center safety audits and compliance activities related to funding sources and organizational requirements.
Understand and follow emergency procedures and assist with the implementation of emergency protocols when needed.
Coordinate center events and meetings, including staff meetings and other onsite activities.
Assist with post-office errands and other tasks necessary to support daily center operations.
Help maintain an organized, welcoming, and professional center environment for clients, families, and employees.
Perform additional duties as assigned to support the smooth and efficient operation of the center.