Center Administrator (CA)

Hair Club • Farmington, CT

12d • Onsite

About The Position

The Center Administrator (CA) is responsible for the center's administrative and office support functions, along with any activities facilitating new client and existing member flow. This role involves communicating important details across all departments, actively managing all scheduling activities, and is responsible for delivering the ultimate client experience (UCE) to all clients.

Requirements

• 2+ years of administrative assistant and customer service experience.
• Actively manages scheduling activities, including booking and appointment confirmations.
• Ability to build trust and preserve strong client and team relationships.
• Passionate and energetic about helping others, displaying genuine care and compassion.
• Ability to work independently and adapt to business needs.
• Willing to continuously improve and eagerness to learn new skills and techniques.
• Strong active listening skills.

Nice To Haves

• Bilingual (English/ Spanish) a plus.

Responsibilities

• Manage the Centers administrative and office support functions.
• Facilitate new client and existing member flow.
• Communicate important details across all departments.
• Actively manage all scheduling activities.
• Deliver the ultimate client experience (UCE) to all clients.
• Assist with inventory management, including ordering and collections.
• Utilize persuasive selling techniques for promotions.

Benefits

• 5 paid vacation days
• 8 paid holidays
• 5 wellness days
• Medical insurance
• Dental insurance
• Life insurance
• 401(k)-retirement savings plan with company match
• Company-paid training
• Opportunities for growth and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed