Center Administrator

Humana • Atlanta, GA

2d • Onsite

About The Position

CenterWell Senior Primary Care, a subsidiary of Humana Inc., is a primary care medical group practice with centers in multiple states, focusing on senior-focused primary care for members of Medicare Advantage health plans. The practice is committed to providing personalized, high-quality primary care and an excellent patient experience. CenterWell Senior Primary Care has experience in treating and managing chronic and acute-care conditions, and offers health education and well-being services to improve community health. The company aims to support its team members in leading their best lives by promoting lifelong well-being through fresh perspectives, new insights, and growth opportunities. The culture emphasizes teamwork and a positive, welcoming environment. The Manager, Clinic/Center Administration plans and directs personnel providing outpatient care in a clinical setting. This role involves applying advanced technical knowledge to solve complex problems, developing and implementing staffing plans, and collaborating with clinicians to ensure patient outcomes. Decisions are related to resources, approach, and tactical operations, requiring cross-departmental collaboration and frequent contact with other managers.

Requirements

• Can work on-site at assigned Center(s).
• 5+ years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations.
• Direct leadership experience and a demonstrated ability to lead, coach, and mentor teams.
• Primary Care experience.
• Full-risk VBC experience of state and federal healthcare regulations.
• Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems.
• Knowledge of several software tools.
• Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff.
• Job is considered patient facing and is part of Humana's Tuberculosis (TB) screening program.
• Candidates selected for this job will be required to be screened for TB.
• Candidates selected for this job will be required to adhere to Humana's flu vaccine policy.
• Current CPR certification.
• Associates working in the State of Florida will need ACHA Level II Background clearance.

Nice To Haves

• Bachelor's degree, preferably in Business Administration, Healthcare Administration, or a related field; or, in lieu of a bachelor's degree, 5+ years of Healthcare Administration/Leadership experience
• Basic knowledge of Population Health Strategy
• Familiarity with Medicare
• Experience managing a budget of $500,000+

Responsibilities

• Plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting.
• Works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems.
• Receives assignments in the form of objectives and determines approach, resources, schedules and goals.
• Helps develop and leads implementation for staffing plans and procedures for the facility.
• Works with clinicians to ensure patient outcomes.
• Conducts briefings and area meetings.
• Maintains frequent contact with other managers across the department.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree