Cemetery Operations Manager

Service Corporation International•Mobile, AL

19d•Onsite

About The Position

Coordinates all operations and maintenance of cemetery grounds, ensuring the respectful and efficient management of burial services. Coordinates staff, maintains records, manages budgets, and ensures compliance with regulations while providing excellent customer service to families.

Requirements

Bachelor’s Degree in Business preferred
10 years Cemetery Management experience
Identifies cost savings and revenue opportunities
Balances time, resources, and quality requirements to achieve business goals
Encourages and generates new ways to look at processes and problems
Generates and champions new ideas and initiatives
Drives the achievement of agreed-upon results
Sets high standards of performance for self and others
Actively supports change initiatives
Coaches staff to adapt to multiple demands, shifting priorities, and rapid change
Shows consistency among principles, values, ethical standards, and personal behavior
Is trusted by subordinates and peers to keep one’s word and follow through on commitments
Communicates effectively
Conveys information clearly and concisely in written and spoken communication
Listens effectively and provides frequent feedback
Makes effective and motivating presentations
Creates an environment in which team members share information openly and honestly
Utilizes optimal level of collaboration with team members to achieve business goals
Shares credit with others for their contributions
Celebrates team successes
Relates well to people with diverse backgrounds and perspectives
Maintains composure and constructive relationships even under difficult circumstances

Responsibilities

Coordinate cemetery maintenance staffing schedules market-wide by leveraging resources and equipment
Work closely with location management team to include, Interment scheduling, Overall maintenance, Location land care, Remediation and turf management optimization
Manage cemetery equipment fixed asset repair and maintenance schedule and Special projects
Work closely with Cemetery admin on month-end close processes
Develop and manage the annual cemetery development budget
Develop and manage annual cemetery construction budget
Assist Houston MSC with on-site management of cemetery development projects
Manage cemetery price books
Assist in developing and monitoring action plans for underperforming cemeteries.
Work on Special Projects such as remediation, cost of merchandise reduction, marker storage, etc.
Conduct Interment Verification Training in accordance with Company Standards
Manage and train Vantage vault program
Assist in any cemetery-related pilot or company initiative.