Cemetery Administration Specialist

National Cemetery Administration • Mims, FL

13d • Onsite

About The Position

This position is located at Cape Canaveral National Cemetery in Mims, Florida. The Cemetery Administration Specialist monitors committal services for compliance with National Cemetery Administration standards and represents the cemetery and NCA at committal services and outreach events. The incumbent answers questions and provides Veterans and eligible family members with information about memorial benefits.

The position performs a wide variety of administrative duties supporting cemetery operations, working with the Administrative Officer and/or Cemetery Administrator to plan and administer operations. Duties include determining eligibility for interment, providing clerical and office-automation support, preparing reports accurately and on time, and resolving questions and discrepancies related to burial eligibility and cemetery records. Public outreach is performed as needed.

The required schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Staff may be required to work Federal holidays, Saturdays, weekends, overtime, or emergency call-backs to meet cemetery needs. The cemetery must not be closed for more than two consecutive days. Compressed or flexible schedules and telework are unavailable. This is not a remote or virtual position.

Requirements

• U.S. citizenship is required.
• Must possess and maintain a valid REAL ID-compliant state driver's license.
• Must be able to type at least 40 words per minute.
• For the GS-07 grade level, must have at least one year of specialized experience at the GS-05 level or equivalent, or qualifying education, or a combination of experience and education.
• Specialized experience includes gathering data, coordinating meetings, maintaining filing systems, using office software to generate reports, meeting customer needs, prioritizing work and meeting deadlines, resolving issues, communicating with the public in stressful situations, and handling customer conflicts constructively.
• Qualifying education may include one full year of graduate-level education, a bachelor's degree with Superior Academic Achievement, or a qualifying combination of experience and graduate education beyond four years of undergraduate study.
• Current or former Federal employees subject to time-in-grade requirements must meet the GS-07 requirement of 52 weeks at GS-05 and provide supporting SF-50 documentation.
• Must complete a background/security investigation and online onboarding process.
• May be required to serve a one-year probationary period.
• Must be able to work outdoors in all weather conditions, walk and stand for extended periods, and carry 23–35 pounds.
• Must be able to drive a government sedan, minivan, SUV, and/or pickup.
• Work may be required on Memorial Day and Veterans Day, and may include other weekends, holidays, overtime, and emergency call-backs.

Responsibilities

• Monitor committal services for compliance with National Cemetery Administration standards.
• Represent the cemetery and NCA at committal services and outreach events, answering questions and providing information about memorial benefits to Veterans and eligible family members.
• Work with the Administrative Officer and/or Cemetery Administrator to plan and administer cemetery operations.
• Investigate and determine eligibility for interment activities.
• Perform clerical, office-automation, and typing duties in support of administration and interment activities.
• Use computer software to prepare required reports accurately and on time.
• Serve as a clearing point for inquiries and problems involving burial eligibility, reserved gravesites, eligible family members, and discrepancies in cemetery records.
• Perform public outreach as needed.
• Perform other duties as assigned.
• Work overtime, weekends, holidays, or emergency call-backs when necessary to meet cemetery needs.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed