Cell Therapy Account Manager - Chicago South

Bristol Myers Squibb • Chicago, IL

4d • $171,360 - $207,648 • Remote

About The Position

Bristol Myers Squibb (BMS) is committed to becoming a world leader in cellular therapy, a significant advancement in treating hematologic malignancies. The Cell Therapy Account Manager is an individual contributor role focused on achieving commercial success within treatment sites. This role involves excellence in account planning, execution, and collaboration with all stakeholders to ensure a seamless and differentiated patient experience. The Account Manager will be the primary contact for CAR T treatment sites, leading the development of site-specific account plans and coordinating resource deployment to meet customer needs. BMS seeks a highly engaged team player with strong entrepreneurial skills to establish its CAR T therapies as highly successful in the cellular therapy marketplace.

Requirements

• 7+ years of sales experience, marketing, and/or commercial experience required.
• 5+ years in Hematology/Oncology.
• Experience with key account management strategy, including working in large, complex accounts, identifying influential stakeholders, and working with them to better serve patients.
• Customer service oriented with quick responses, high reliability, and excellent follow-up.
• Demonstrated ability to effectively partner with leadership and key cross-functional partners across the internal organization to implement key account strategies.
• High degree of technical expertise and business acumen.
• Strong analytical, consulting, and business planning skills necessary to execute on key strategic imperatives.
• Excellent written and verbal communication skills, including an effective presentation style.
• Thorough understanding of U.S. compliance guidelines.
• Ability to work independently and travel as needed (up to 50%).
• Valid driver's license.
• Bachelor’s Degree or equivalent.

Nice To Haves

• Experience in hospital sales, academic and community settings.
• Buy and bill reimbursement experience.

Responsibilities

• Assessing, cultivating, and managing customer relationships across a broad set of stakeholders within assigned accounts to ensure achievement of commercial objectives for cellular therapy launches.
• Developing customized site-specific account plans and coordinating the deployment of resources to meet customer needs and ensure a seamless and differentiated customer experience.
• Serving as the main point of contact for designated accounts and collaborating with cross-functional partners to create a streamlined interface between account stakeholders and all field-facing colleagues.
• Navigating complex account environments, understanding the needs/issues of account stakeholders at all levels, and driving to solutions.
• Collaborating and communicating regularly with cross-functional partners to support the referral of appropriate patients to treatment centers.
• Maintaining and continuously developing disease and product-specific knowledge.
• Actively gaining customer insights and providing timely feedback to cross-functional partners and Area Business Manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues, and business opportunities and risks.
• Ensuring compliance with all laws, regulations, and policies governing the conduct of cell therapy activities.
• Driving within their assigned territory by automobile and potentially traveling by airplane.

Benefits

• Medical, pharmacy, dental, and vision care.
• BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• 401(k) plan.
• Short- and long-term disability.
• Life insurance.
• Accident insurance.
• Supplemental health insurance.
• Business travel protection.
• Personal liability protection.
• Identity theft benefit.
• Legal support.
• Survivor support.
• Flexible time off (unlimited, with manager approval) for US Exempt Employees.
• 11 paid national holidays (with exceptions for specific locations/employees).
• 160 hours annual paid vacation for new hires (Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees).
• 11 national holidays.
• 3 optional holidays.
• Unlimited paid sick time (based on eligibility).
• Up to 2 paid volunteer days per year.
• Summer hours flexibility (eligibility varies by role and location).
• Leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs.
• Annual Global Shutdown between Christmas and New Years Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree