Cell and Gene Therapy Business Coordinator

Medical University of South Carolina • Charleston, SC

2d

About The Position

The Cell and Gene Therapy Business Coordinator supports patient access and the financial and administrative operations of the Cell and Gene Therapy Program. The role coordinates insurance verification, prior authorizations, payer communications, financial clearance, authorization tracking, and billing documentation for inpatient and outpatient cellular and gene therapy services.

Providing patient-facing support and operational coordination, the Business Coordinator works with program leadership, clinical teams, patient access teams, quality and data teams, revenue cycle, pharmacy, and other institutional and external partners. The role helps facilitate timely access to care, navigate financial requirements, maintain regulatory and payer compliance, and support accurate reimbursement. Through proactive communication, attention to detail, and coordination across the care continuum, the position helps patients navigate the financial aspects of complex therapies while minimizing financial risk to patients and the organization. It also contributes to a positive patient experience, efficient program operations, and the long-term financial sustainability and continued growth of the program.

Requirements

• High school degree or equivalent.
• Three years of work experience.

Responsibilities

• Coordinate insurance verification and prior authorizations for inpatient and outpatient cellular and gene therapy services.
• Coordinate communications with payers and support financial clearance.
• Track authorizations and coordinate billing documentation.
• Provide patient-facing support to help patients navigate the financial aspects of complex therapies.
• Coordinate with program leadership, clinical teams, patient access teams, quality and data teams, revenue cycle, pharmacy, and institutional and external partners.
• Support timely access to care, regulatory and payer compliance, and accurate reimbursement.
• Help minimize financial risk to patients and the organization.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED