AT - Program Director - CDL - 100% Traveling

Ancora Education•Baton Rouge, LA

About The Position

The CDL Program Director provides leadership for the CDL Program and reports to the Director of Quality Assurance/Regional Program Director. The role serves as a subject matter expert, contributes to curriculum development and implementation, provides product knowledge training to the Account Management group, engages with prospective students when requested, and participates in new student orientation. The director hires, assigns, orients, develops, evaluates, and recognizes Driver Trainers; convenes faculty meetings; and monitors and supports students. Student support includes advising during provisional periods, addressing complaints and career questions, identifying students at risk, and helping students address barriers to success. The director also leads continuous program improvement, contributes to the campus effectiveness plan, and collects and analyzes program performance data. The position includes student advising and retention work, oversight of curriculum and instructional resources, and leadership and development of faculty. The director maintains knowledge of applicable regulations and accreditation standards, assists with reports, and performs all duties of a full-time Driver Trainer. The role involves frequent travel, as indicated by the position title.

Requirements

  • High school diploma or GED.
  • CDL Class A license with at least 2 years of driving experience.
  • At least 5 years of industry experience in the field of instruction.
  • At least 2 years of experience in a management or supervisory role.
  • Knowledge of faculty development requirements, delivery methods, and reporting.
  • Knowledge of industry standards and requirements in the field of instruction, and ability to facilitate learning on course content.
  • Ability to develop collaborative working relationships and accomplish work objectives with others.
  • Superior verbal and written communication skills.
  • Interpersonal skills for positive interactions with students, alumni, faculty, and employers.
  • Creative and problem-solving skills when working with students, alumni, employers, faculty, and staff.
  • Presentation skills and the ability to present ideas effectively to individuals or groups in formal settings.
  • Management skills in planning, organizing, controlling, and evaluating programs and policies in a changing environment.
  • Knowledge of federal FMCSA and state Department of Motor Vehicle standards.
  • Ability to meet the physical demands of the role, including climbing in and out of a cab, bending, squatting, kneeling, twisting, reaching, handling training and safety equipment, and sustaining activity and alertness during extended driving and instructional periods.
  • Must possess and maintain a valid DOT Medical Examiner’s Certificate and meet DOT physical qualifications required to hold a CDL, with or without reasonable accommodations.

Nice To Haves

  • Associate’s degree or higher, documented specialized competency in the field of instruction, or equivalent work experience in the field.
  • At least 5 years of academic instruction experience in a post-secondary environment.
  • At least 10 years of experience in the field of instruction.
  • Working knowledge of federal and state government education regulations.
  • At least 3 years of experience in a management or supervisory role.
  • Previous experience as an academic program director.
  • Experience in student guidance or related fields.
  • Working knowledge of federal and state government regulations.

Responsibilities

  • Provide leadership for the CDL Program and serve as a subject matter expert for its curriculum and instruction.
  • Contribute to curriculum development and revision, implement new or revised curriculum, and provide feedback to the Home Office Executive team.
  • Provide product knowledge training to the Account Management group and engage with prospective students when requested; participate in new student orientation.
  • Hire, assign, orient, develop, evaluate, recognize, supervise, mentor, and support Driver Trainers and other staff.
  • Advise and counsel students, supplement Driver Trainer advising for students receiving failing assessments, and refer students to outside resources or appropriate staff when needed.
  • Arrange tutoring and lead student retention initiatives; maintain regular contact with students and respond to questions and concerns in a timely manner.
  • Contact students who miss class or are at risk of not returning, document interactions, and monitor student contact performed by Driver Trainers.
  • Analyze student population and cohort performance data, identify students at risk, and provide weekly cohort performance recaps.
  • Convene and attend faculty meetings and in-service programs; collaborate with peers and associates to coordinate interdepartmental activities.
  • Oversee the quality of curriculum, instructional materials, equipment, and facilities for the program area.
  • Maintain records of professional development activities and current knowledge of federal and state regulations and accreditation standards relevant to the program.
  • Participate in government and accreditation reports, ensuring timely submission and accuracy.
  • Assist the Director of Quality Assurance/Regional Program Director in reviewing student questionnaire data, conduct faculty conferences when necessary, and recommend improvements.
  • Contribute to the campus effectiveness plan and continuous improvement of the program; collect and analyze program performance data.
  • Perform all duties of a full-time Driver Trainer, including demonstrating vehicle skills and inspections to students.
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