AT - Program Director - CDL

Ancora Education•Arlington, TX

2d•$60,000 - $65,000

About The Position

The CDL Program Director provides leadership for the CDL program and reports to the Area Manager/Regional Program Director. The role serves as the program’s subject matter expert, contributes to curriculum development, revision, and implementation, and provides product knowledge training to Account Management and Career Services personnel. The Director also supports student recruitment and orientation when requested. The position oversees Driver Trainer recruitment support, orientation, development, supervision, evaluation, and recognition. It convenes regular faculty meetings, supports instructional quality and professional development, and helps ensure compliance with institutional, government, and accreditation requirements. The Director monitors and advises students, supports retention efforts, identifies students at risk, and connects students with appropriate tutoring, services, or outside resources. The role also contributes to program continuous improvement by collecting and analyzing performance data and participating in campus effectiveness planning. The position includes the duties of a full-time Driver Trainer. Physical duties may involve demonstrating vehicle and trailer operations and inspections, climbing in and out of a truck cab, handling equipment, and working outdoors in varied weather. The employee must maintain a valid DOT Medical Examiner’s Certificate and meet DOT physical qualifications required to hold a CDL, with or without reasonable accommodations.

Requirements

High school diploma or GED.
Industry certification in the field of instruction if required by the industry, or demonstrated knowledge equivalent to the certification.
At least 3 years of driving experience within the last 10 years.
5 years of industry experience in the field of instruction.
2 years of experience in a management or supervisory role.
Knowledge of faculty development requirements, delivery methods, and reporting.
Knowledge of industry standards and requirements within the field of instruction.
Knowledge of course content and ability to facilitate learning in the field of instruction.
Ability to develop collaborative relationships to accomplish work objectives.
Superior verbal and written communication skills.
Interpersonal skills for positive interactions with students, alumni, faculty, and employers.
Creative and effective problem-solving skills when working with students, alumni, employers, faculty, and staff.
Presentation skills and ability to present ideas effectively to individuals or groups in formal settings.
Management skills in planning, organizing, controlling, and evaluating programs and policies in a dynamic environment.
Knowledge of federal FMCSA and state Department of Motor Vehicle standards.
Valid DOT Medical Examiner’s Certificate and ability to meet DOT physical qualifications required to hold a CDL, with or without reasonable accommodations.

Nice To Haves

Associate’s degree or higher, documented specialized competency within the field of instruction, or equivalent work experience in the field of instruction.
5 years of experience in academic instruction in a post-secondary environment.
10 years of experience in the field of instruction.
Working knowledge of federal and state government education regulations.
3 years of experience in a management or supervisory role.
Previous experience as an academic program director.
Experience in student guidance or related fields.
Working knowledge of federal and state government regulations.

Responsibilities

Provide academic advising and support to students, including referrals, tutoring arrangements, and assistance with barriers to success.
Maintain regular contact with students, respond to questions and concerns, post office hours, and document interactions and correspondence.
Contact students with absences or attendance-related concerns and follow up on students who are not reached or do not return as planned.
Monitor Driver Trainer contact with students and identify students who need tutoring or additional support.
Lead student retention initiatives and participate in student orientation and recruitment support when requested.
Serve as the subject matter expert for the program’s academic curriculum and participate in curriculum development, revision, and implementation.
Provide input on course sequencing, offerings, room assignments, and Driver Trainer assignments for the master schedule.
Assist with faculty recruitment, interviewing, and hiring; orient, supervise, mentor, and support Driver Trainers.
Ensure Driver Trainers meet administrative and classroom delivery requirements and maintain complete faculty files and documentation.
Observe classes, coach instructors, conduct performance appraisals, provide feedback, and identify professional development opportunities.
Conduct and document regular weekly day and evening faculty meetings.
Provide product knowledge training to Account Management and Career Services personnel and share information about program trends and changes.
Maintain current knowledge of relevant federal and state regulations and accreditation standards, and help prepare accurate, timely government and accreditation reports.
Evaluate student questionnaire data with the Area Manager/Regional Program Director, conduct faculty conferences as needed, and recommend improvements.
Collaborate across departments, address personnel issues among Driver Trainers, and assist with program budget planning when applicable.
Collect and analyze program performance data and contribute to continuous improvement and the campus effectiveness plan.
Perform all duties of a full-time Driver Trainer.