AT - Program Director - CDL - 100% Traveling

Ancora Education•Lakewood, WA

About The Position

The CDL Program Director provides leadership for the CDL Program and reports to the Director of Quality Assurance/Regional Program Director. The role serves as a subject matter expert and contributes to curriculum development, revision, and implementation. It also provides product knowledge training to the Account Management group, engages with prospective students when requested, and participates in new student orientation. The director hires, assigns, orients, develops, evaluates, and recognizes Driver Trainers; convenes regular faculty meetings; and monitors and supports students in the assigned program. Student support includes advising, addressing complaints and career questions, identifying barriers to academic progress, coordinating referrals and tutoring, and supporting retention. The director analyzes student and program data, contributes to campus effectiveness planning, and works toward continuous program improvement. The position also oversees curriculum, instructional materials, equipment, facilities, and faculty performance and development. It requires performing all duties of a full-time Driver Trainer and involves frequent travel, as indicated in the job title. Physical activities include climbing in and out of a truck cab, demonstrating vehicle and trailer procedures, and working outdoors in varied weather. The job description states that employees are usually not exposed to weather conditions while performing the duties, and that workplace noise is usually moderate.

Requirements

  • High school diploma or GED.
  • CDL Class A license with at least 3 years of driving experience.
  • 5 years of industry experience in the field of instruction.
  • 2 years of experience in a management or supervisory role.
  • Knowledge of faculty development requirements, delivery methods, and reporting.
  • Knowledge of industry standards and requirements in the field of instruction.
  • Ability to facilitate learning on course content within the field of instruction.
  • Motivation, dedication, professionalism, integrity, and enthusiasm for teaching.
  • Ability to develop collaborative relationships and work toward shared objectives.
  • Strong verbal and written communication skills.
  • Interpersonal skills for positive interactions with students, alumni, faculty, and employers.
  • Creative and problem-solving skills in working with students, alumni, employers, faculty, and staff.
  • Presentation skills and ability to present ideas effectively to individuals or groups in formal settings.
  • Management skills in planning, organizing, controlling, and evaluating programs and policies in a changing environment.
  • Knowledge of federal FMCSA and state Department of Motor Vehicle standards.
  • Ability to meet the physical demands of the job, including climbing in and out of a cab; bending, squatting, kneeling, twisting, and reaching; cranking trailer landing gear; handling training and safety equipment; and sustaining activity and alertness during extended driving and instructional periods.
  • Must possess and maintain a valid DOT Medical Examiner’s Certificate and meet DOT physical qualifications required to hold a CDL, with or without reasonable accommodations.

Nice To Haves

  • Associate’s degree or higher, documented specialized competency within the field of instruction, or equivalent work experience in the field of instruction.
  • 5 years of academic instruction experience in a post-secondary environment.
  • 10 years of experience in the field of instruction.
  • Working knowledge of federal and state government education regulations.
  • 3 years of experience in a management or supervisory role.
  • Previous experience as an academic program director.
  • Experience in student guidance or related fields.
  • Working knowledge of federal and state government regulations.

Responsibilities

  • Provide leadership for the CDL Program and serve as a subject matter expert.
  • Participate in curriculum development, revision, implementation, and improvement.
  • Provide product knowledge training to the Account Management group and engage with prospective students when requested.
  • Participate in new student orientation.
  • Hire, assign, orient, develop, evaluate, and recognize Driver Trainers.
  • Convene and attend regular faculty meetings and in-service programs.
  • Monitor and support students, provide academic advising and counseling, and refer students to appropriate internal or outside resources when needed.
  • Arrange tutoring and lead student retention initiatives for students facing barriers to success.
  • Maintain regular contact with students, respond to questions and concerns, follow up on absences and missed contacts, and document interactions and correspondence.
  • Monitor Driver Trainer contact with students and follow up weekly with students who have not been reached, have not returned as promised, or lack a return plan.
  • Oversee the quality of curriculum, instructional materials, equipment, and facilities; provide weekly cohort performance recaps.
  • Orient, monitor, supervise, mentor, and assist Driver Trainers; support staff with instructional and program needs.
  • Maintain records of professional development and current knowledge of applicable regulations and accreditation standards.
  • Participate in government and accreditation reporting and ensure reports are accurate and submitted on time.
  • Review student questionnaire data with the Director of Quality Assurance/Regional Program Director, confer with faculty as needed, and recommend improvements.
  • Collaborate with peers and other departments to coordinate activities and share information about program trends and changes.
  • Collect and analyze program performance data and contribute to the campus effectiveness plan.
  • Perform all duties of a full-time Driver Trainer.
  • Demonstrate truck and trailer procedures to students, including coupling and uncoupling, inspections, and maneuvering the vehicle.
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