Full Time - CDL Delivery Driver

Lowe's Companies, Inc. • Glen Carbon, IL

6d • $21 - $22 • Onsite

About The Position

The CDL Delivery Driver is responsible for providing excellent customer service by delivering merchandise according to schedule, ensuring on-time delivery. This role involves pulling merchandise, building and loading delivery loads, inspecting product condition, and verifying items against invoices. The driver must also ensure loads are safe and comply with Department of Transportation (DOT) regulations, perform daily vehicle inspections, and maintain cleanliness and maintenance of delivery vehicles and equipment. Additionally, the driver is responsible for completing DOT reporting, detecting security risks, maintaining housekeeping standards, and ensuring a safe work environment. The position operates store equipment as needed and performs other duties as assigned.

Requirements

• Class A CDL License - In locations with multi-unit CMV (tractor trailer & flatbed) a class A license is required to operate.
• Class B CDL License - In locations with single-unit CMV (tandem flatbed) a class A or B license with air break endorsement is required to operate.
• Valid medical certificate or ability to obtain one upon employment.
• Ability to pass MVR screen in accordance with company requirements.
• Ability to obtain sales related licensure or registration as may be required by law.
• Ability to read, write, and perform basic arithmetic (addition, subtraction).
• Must be 21 years of age.
• Ability to comply with DOT and CDL regulations.

Nice To Haves

• 1 Year Experience driving a semi-truck/trailer or certification from a driving school.
• 6 Months Experience performing in-home delivery or retail customer service.
• 3 Months Experience operating a forklift or Moffett onloading/offloading a vehicle.

Responsibilities

• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs.
• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.
• Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary.
• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs.
• Contacts customers regarding delivery or coordinates with the truck driver to call the customer.
• Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders.
• Pulls merchandise, builds and bands delivery loads, and loads trucks (within payload) according to delivery order.
• Inspects condition of products (e.g., appliances) before loading for delivery or assisting customer with loading.
• Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers.
• Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations.
• Updates delivery and route status (e.g., on-site, completed) on system (e.g., iPhone) for tracking purposes.
• Unloads, installs, and tests appliances upon delivery.
• Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates).
• Completes Department of Transportation (DOT) reporting to maintain DOT certification and CDL compliance.
• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection.
• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas.
• Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.
• Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices.
• Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler).
• In addition to the above responsibilities, this individual is held accountable for other duties as assigned.

Benefits

• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe's Associate Discount and broad discount platform
• Annual bonuses
• Enrollment in Lowe's Employee Stock Purchase Plan
• Deferred compensation plan
• Grant awards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED