Part Time - CDL Delivery Driver

Lowe's Home Centers•Harrisburg, PA

About The Position

The Part-Time CDL Delivery Driver provides customer service and delivers merchandise according to scheduled routes. The role includes helping customers select and load merchandise, answering questions, communicating product information, and coordinating with customers about deliveries. The driver plans delivery activities, prepares and loads merchandise, verifies items against invoices, and delivers, installs, and tests appliances as applicable. The role is responsible for safe, secure, and DOT-compliant loads; updating delivery and route status; maintaining delivery vehicles and equipment; and completing DOT reporting to maintain certification and CDL compliance. The driver also supports store safety, security, housekeeping, and equipment operations, and performs other duties as assigned.

Requirements

Class A CDL license where required to operate multi-unit commercial motor vehicles, or a Class A or B CDL with air brake endorsement where required to operate a single-unit commercial motor vehicle.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide customer service in accordance with Lowe’s customer service policies, procedures, and programs.
Identify customer needs and assist with locating, demonstrating, selecting, carrying, or loading merchandise.
Answer customer and employee questions promptly and knowledgeably, including walking customers through projects when necessary.
Communicate stock, special-order, product feature, application, and warranty information to customers.
Contact customers about deliveries or coordinate with the truck driver to call customers.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits according to delivery order.
Inspect products before loading or assisting customers with loading.
Verify loaded items and quantities against invoices, including descriptions and model numbers.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and report on vehicle and equipment cleanliness, maintenance, and repairs.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Recognize signs of shoplifting, theft, and other security risks and promptly communicate them to management or Asset Protection.
Maintain housekeeping standards and cleanliness and organization in store and work areas.
Maintain a safe and secure work environment, including conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.
Follow safety requirements relevant to regular job duties, including requirements for top stock, safety cables, aisle blockers, power equipment, spotters, and safety devices.
Operate store equipment as needed for the role.
Perform other duties as assigned.