CDL Delivery Driver
About The Position
The CDL Delivery Driver is responsible for safely and promptly delivering and servicing products sold on an assigned route and operating a commercial motor vehicle to reach customer locations. Drivers generally work as one-person units and are expected to understand and follow company policies and procedures. This is a salary-exempt position that is not subject to overtime calculations and may average 40–50 hours per week. Hours are recorded in the time and attendance system for DOT tracking. The position reports directly to the Delivery Manager. The role includes conducting daily vehicle inspections, securing and verifying loads, maintaining vehicle cleanliness, following assigned routes, delivering and rotating products, collecting returns and damaged or out-of-code products, communicating delivery issues, processing invoices and payments, and completing end-of-day procedures. Drivers also review orders and charges for accuracy and customer satisfaction, level products during the day, and minimize breakage. The Delivery Driver may be assigned other duties by the Delivery Manager, Delivery Assistants, vice presidents, Branch Manager, and ownership. The role also involves maintaining attendance, appearance, and professionalism; meeting retailer satisfaction performance expectations; attending company and team meetings; and completing relevant continuing education, including BrewU courses related to job function and safety.
Requirements
- Communicate effectively with customers orally and in writing.
- Maintain a smartphone with a data plan capable of operating delivery software.
- Knowledge of company objectives.
- Excellent interpersonal and customer service skills.
- Ability to read and understand merchandise pricing and invoices.
- Excellent computer skills in applicable programs.
- Ability to anticipate and solve practical problems or resolve issues.
- Possess and maintain a clean Class A commercial driver's license in accordance with DOT regulations for operating the delivery vehicle.
- Have a driving record free of significant violations that meets company policies and standards for at least 60 months.
- Attend driver safety courses.
- Possess and maintain an ABC Permit for peddling alcoholic products.
- 3–5 years of experience in material delivery or distribution.
- High school diploma or equivalent.
Responsibilities
- Complete pre-trip and post-trip inspections each day.
- Check load security, verify inventory, and inspect equipment such as pallet jacks and sleds.
- Follow safety policies and procedures and check-in and check-out procedures.
- Maintain a clean truck and trailer.
- Follow the assigned route sequence.
- Deliver and rotate products.
- Pick up empties, damaged products, and out-of-code products.
- Communicate delivery issues to the Sales Representative.
- Execute invoice and payment transaction procedures.
- Follow procedures for refused or undelivered stops.
- Complete end-of-day procedures, including proving accounts receivable, reconciling inventory, and handling out-of-date product.
- Review orders before and after delivery to ensure completeness, correct charges, and customer satisfaction.
- Level products during the day and minimize breakage.
- Maintain attendance, appearance, and professionalism and meet retailer satisfaction performance expectations.
- Participate in company and team meetings and complete relevant continuing education, including BrewU courses related to job function and safety.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
