CDL-A Driver Manager
About The Position
Keystone Automotive Operations, Inc. is seeking a safety-focused CDL-A Driver Manager in Kansas City, Kansas. The role combines team leadership with hands-on dispatch coordination and oversees shuttle operations, balancing daily freight movement with safety, service quality, customer satisfaction, and cost control. The Driver Manager coordinates with warehouse, sales, cross-dock, shipping, receiving, security, drivers, and supervisors to support timely, accurate deliveries and resolve operational issues. The role also develops delivery processes, monitors quality and customer satisfaction, manages safety compliance, and leads team members through hiring, training, coaching, performance management, and employment decisions.
Requirements
- Valid commercial driver’s license appropriate for assigned equipment; required CDL-A class and endorsements to be confirmed.
- Bachelor’s degree or equivalent work experience.
- Five years of relevant experience with multi-location distribution, warehousing, or fleet operations.
- Prior senior lead or supervisory experience.
- Business experience with an emphasis on logistics and supply chain.
- Strong organization and cross-department communication skills.
- Strong leadership, coaching, and problem-solving skills.
Responsibilities
- Plan shuttle and delivery routes with drivers, dispatch trucks and orders, and track scheduled activity to support timely, accurate deliveries.
- Coordinate inbound and outbound freight movement with Shipping, Receiving, Security, and other departments as needed.
- Communicate with warehouse teams, drivers, and cross-dock supervisors to resolve routing and delivery issues.
- Monitor operational quality and customer satisfaction metrics.
- Develop and improve delivery processes, implement lean procedures, and analyze cost-reduction opportunities.
- Oversee safety procedures, reporting, and accident review activities while maintaining compliance with applicable laws, regulations, and company policies.
- Certify drivers using company-preferred driving techniques.
- Plan, assign, schedule, and review team members’ work to maintain quality and service standards.
- Hire, onboard, train, coach, and develop staff, promoting courteous service and teamwork.
- Manage performance reviews, corrective action, and employment decisions in accordance with company policies.
Benefits
- Medical, dental, vision, prescription, HSA, and FSA benefit options.
- 401(k) with company match.
- Company-paid life insurance.
- Long-term disability and short-term disability options.
- Paid time off and company holidays.
- Tuition assistance and scholarship opportunities for dependents.
- Employee referral bonus program and employee purchase discounts.
- Ongoing training, internal growth opportunities, and leadership development.
- Wellness resources and Employee Assistance Program access.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
