CCTV Monitoring Security Officer - Milpitas, CA

Hammer Head Security•Milpitas, CA

2d•Onsite

About The Position

Hammer Head Security is a family-owned and military-friendly security services firm based out of Stockton, CA, providing armed, unarmed, patrol, personal protection, and event security services throughout the Central Valley, Sacramento Region, and Bay Area. Since 2012, we have grown to become a leader in providing quality guard services with over 150 officers, fostering a team and family-oriented culture. We prioritize our employees' safety and morale, leading to high employee retention and client satisfaction. Our team has provided services for events like Super Bowl 50, pioneered security practices in the Cannabis Industry, and implemented COVID-19 health and safety protocols for food supply chains. Our expanding team of Security Professionals seeks like-minded, talented, and driven individuals to join us. We are seeking a reliable and detail-oriented CCTV Monitoring Officer to support security operations at a high-value warehouse and logistics facility. This role is responsible for monitoring surveillance systems, observing site activity, identifying suspicious behavior, and communicating with on-site security personnel and dispatch when incidents occur.

Requirements

High school diploma or equivalent required
Basic computer knowledge and report-writing ability required
Reliable transportation and dependable attendance required

Nice To Haves

Previous security, CCTV monitoring, warehouse security, or dispatch experience preferred
Strong attention to detail and situational awareness
Excellent verbal and written communication skills
Ability to remain alert and focused for extended periods
Ability to work independently and make sound decisions under pressure
CCTV surveillance systems
Warehouse or logistics security operations
Access control systems
Dispatch or control room environments
Loss prevention or asset protection experience

Responsibilities

Monitor CCTV cameras covering entrances, loading docks, warehouse areas, parking lots, and perimeter location
Observe and report suspicious activity, unauthorized access, or safety concerns
Maintain accurate incident reports and daily activity logs
Communicate effectively with dispatch and on-site officers
Monitor access control activity and after-hours site movement
Assist with loss prevention and asset protection efforts
Report equipment malfunctions, hazards, or emergency situations immediately
Monitor CCTV camera systems covering entrances, exits, warehouse areas, loading docks, parking lots, and perimeter locations
Observe and report suspicious activity, unauthorized access attempts, safety concerns, or unusual behavior
Maintain continuous communication with Dispatch and on-site security personnel
Support access control procedures for employees, vendors, visitors, and delivery personnel
Monitor warehouse operations and assist with loss prevention efforts
Identify and report security, safety, or operational concerns in a timely manner
Complete Daily Activity Reports (DARs), incident reports, and shift documentation accurately and professionally
Monitor after-hours activity and ensure property security during non-business hours
Assist with emergency response procedures when required
Ensure surveillance equipment and communication devices remain operational and report malfunctions immediately
Maintain professionalism and confidentiality while performing assigned duties