CCLS Screener Part Time/Full Time

The Independence Center•Waukegan, IL

just now•$23 - $26•Hybrid

About The Position

The CCLS Case Manager demonstrates professionalism and a positive attitude in all dealings with members, staff, and other agencies. This role requires dependability, initiative, and enthusiasm, with tact and sensitivity in communicating effectively and respectfully. The individual must learn, understand, and practice Independence Center protocols, policies, language, and skills. A professional demeanor and strong communication skills (verbal, written, telephone, email, text, social media, and other means) are essential. This position requires working autonomously and as part of a team, being intrinsically motivated, flexible to shifts in priorities, and adaptive to changing work requirements, including punctuality and adherence to an established work schedule. The employee must demonstrate the ability to function in a computer-oriented office with working knowledge of relevant software and maintain/improve job skills through training and education. Some schedule flexibility may be required for deadlines, including extended work. This position will ensure the Comprehensive Community Living Support program functions optimally, adhering to regulatory standards and requirements while meeting member support and rehabilitation needs.

Requirements

A Bachelor's degree in counseling, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or related human service field, OR a Bachelor's degree in any other field with two years of supervised clinical experience in a mental health setting, OR a high school diploma/GED with a Certificate of Psychiatric Rehabilitation from a DHS-approved program/ CRSS certification through ICB.
Two years of experience in a mental health setting.
Experience in Crisis Intervention & De-escalation.
Must be self-motivated, organized, and comfortable in a fast-paced, dynamic environment.
Excellent written and oral communication skills needed, with demonstrated ability to engage clients.
Efficient computer literacy skills and ability to utilize Microsoft Office.
Valid driver’s license.

Nice To Haves

Experience in community-based services preferred.
1-3 years of clinical experience preferred.
Experience with clients with serious mental illness, substance abuse problems and medically complex needs a plus.
Must be able to work with diverse populations with multi-faceted needs.

Responsibilities

Provides or leads crisis intervention and emergency services to members as required.
Screens Front Door referrals, completes the Consumer Engagement and Offer Notice, and determines eligibility for services and participation in the program.
Aids members in applying for Section 8 & other entitlements.
Recognizes and acts on opportunities to transition members to the most appropriate level of care.
Coordinates care by supporting an integrated health paradigm and referring to other services as necessary.
Assists consumers in signing up for the "Bridge Subsidy Program" and the State Referral Network.
Provides care coordination that supports the Community Support Team model, integrated health model, and makes referrals to additional services as needed.
Conducts and documents mental health assessments, treatment plans, safety, discharge plans, progress notes, reports, and service interventions for services rendered.
Assesses and applies for other supportive housing programs with openings or waiting lists.
Conducts case management services, including linking members to community resources and providing referrals to meet their needs.
Assists residents in obtaining public entitlements, housing, and community resources (RTA Free Ride program, food pantries, clothing donations, LIHEAP, PADS, etc.).
Educates and assists members with applying for entitlements, i.e., Supplemental Security Income, Social Security Disability Insurance, Medicare, Medicaid, and LINK.
Provides community support services and assists individuals in achieving and maintaining rehabilitative, resiliency, and recovery goals.
Services provided include therapeutic interventions that facilitate self-management of illness, skill-building, identification and utilization of natural resources, and access to community resources.
Coordinates, transports, and attends appointments with mental and physical health medical providers to promote collaborative care and provide input on treatment needs.
Conducts non-medical assessments, including home safety, transportation, employment, and community/environmental resources, to provide referrals for appropriate services and resolve concerns on the member's behalf.
Facilitates groups and ensures attendance is maintained in accordance with the agency's expectations.
Provides brief, supportive, and goal-directed counseling to assist members with decisions on housing matters and facilitate process changes.
Facilitates therapeutic and educational services, including individual, family, and group therapies, focusing on life skills, communication, coping, and conflict management.
Provides outreach via phone, email, in person, and text to individuals to remove therapeutic ambivalence to treatment, follow up on referrals, and reduce any remaining barriers.
Advocates on behalf of members and makes requisite recommendations as needed.
Intervenes and advocates with collateral sources, agencies, bureaucracies, facilities, and families on members' behalf.
Provides crisis intervention when necessary.
Other duties as assigned by the supervisor.