CBO Insurance Appeals Specialist

UVA Health•Charlottesville, VA
•$22 - $33

About The Position

The CBO Insurance Appeals Specialist works in revenue cycle operations, which manages the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization, and revenue cycle analysis. Revenue cycle staff oversee billing, collections, and reconciliation of patient accounts, including claims submission, payment processing, and account resolution, to help capture and maximize revenue while maintaining regulatory compliance. This is a seasoned individual-contributor role under limited supervision for routine situations. The specialist handles non-routine problems requiring analysis, may make minor adjustments to work methods, independently develops solutions, assists and trains lower-level employees, and explains practices, procedures, and policies to people outside the job area to reach agreement. The position requires a high school diploma or equivalent and at least three years of relevant experience; an associate degree is preferred. The role requires prolonged sitting and attention to detail, as well as the ability to hear, speak, read, and write legibly. The stated pay range is $22.00–$33.28 per hour; compensation depends on the selected candidate’s qualifications, previous work experience, and/or education.

Requirements

  • High school diploma or equivalent required.
  • At least 3 years of relevant experience required.
  • Ability to sit for prolonged periods.
  • Attention to detail.
  • Ability to hear, speak, read, and write legibly.

Nice To Haves

  • Associate degree preferred.

Responsibilities

  • Manage insurance appeals and related revenue cycle work.
  • Support the billing, collection, and reconciliation of patient accounts.
  • Work with claims submission, payment processing, and account resolution to support revenue capture and regulatory compliance.
  • Analyze non-routine problems and independently develop solutions.
  • Assist and train lower-level employees.
  • Explain practices, procedures, and policies to people outside the job area to reach agreement.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Generous paid time off
  • Retirement savings
  • Long-term and short-term disability
  • Health savings plans
  • Flexible spending accounts
  • Certification and education support
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