CBO Insurance Appeals Specialist

University of Virginia•Charlottesville, VA
•$17 - $33

About The Position

The CBO Insurance Appeals Specialist works in revenue cycle operations, supporting the financial aspects of patient care. Revenue cycle staff manage billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis, and patient account resolution to help the university healthcare system capture and maximize revenue while maintaining regulatory compliance. This is a seasoned individual-contributor role performed with limited supervision in routine situations. The specialist analyzes non-routine problems, independently develops solutions, makes minor adjustments to working methods, assists and trains lower-level employees, and explains practices, procedures, and policies to people outside the job area to reach agreement. The position requires a high school diploma or equivalent and at least three years of relevant experience. An associate degree is preferred. The stated pay range is $16.64–$33.28 per hour; individual compensation depends on the selected candidate’s qualifications, previous work experience, and/or education.

Requirements

  • High school diploma or equivalent required.
  • At least 3 years of relevant experience required.
  • Ability to sit for prolonged periods.
  • Attention to detail.
  • Must be able to hear, speak, read, and write legibly.

Nice To Haves

  • Associate degree preferred.

Responsibilities

  • Support revenue cycle activities involving billing, insurance claims, payment processing, financial counseling, utilization, and revenue cycle analysis.
  • Help oversee billing, collections, and reconciliation of patient accounts, including claims submission, payment processing, and account resolution.
  • Analyze non-routine problems and independently develop solutions.
  • Make minor adjustments to working methods.
  • Assist and train lower-level employees.
  • Explain practices, procedures, and policies to people outside the job area to reach agreement.

Benefits

  • Medical, dental, and vision insurance
  • Generous paid time off
  • Retirement savings
  • Long-term and short-term disability
  • Health savings plans and flexible spending accounts
  • Certification and education support
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