DSS Community Outreach is dedicated to expanding access to information and resources about HRA and DHS programs in the community by bringing services directly into the community and by partnering with and serving as a resource to community-based provider organizations serving HRA and DHS clients and applicants. NYCBenefits aims to ensure all New Yorkers in need of and eligible for a government benefit - like low-cost insurance, rental assistance payments, small business tax credits, food benefits, and cash assistance - complete enrollment and stay enrolled in those benefit programs. The Office of Community Outreach is looking to hire one (1) Community Coordinator to function as the CBO Grants Manager. Under the supervision of the CBO Grants Director, with latitude for the exercise of independent judgment and initiative, the CBO Grants Manager will: - Supervise and monitor a cohort of community-based organization NYCBenefits grantees, who will be engaged in benefits coordination, outreach, education, and enrollment for local residents and communities. - Coordinate CBOs’ outreach work including supporting the development and rollout of innovative outreach strategies and make recommendations on policies and procedures for collaborating with agency partners and stakeholders. - Prepare program evaluation reports and perform analyses - based on site visits, regular check-ins, and qualitative and quantitative reporting - to ensure program compliance. - Facilitate capacity building trainings, toolkits, and other resources to staff on benefits outreach and tactical strategy; and provide technical assistance on outreach tools and reporting systems. - Develop and maintain referral relationships between community-based organizations and agency case management programs.
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Job Type
Full-time
Career Level
Mid Level