Cath Lab/OBL Business Services Coordinator

Cardiovascular Institute of the South•Lafayette, LA

About The Position

Coordinate business office operations that support the Cath Lab and Office-Based Lab (OBL). Serve as a liaison between clinical teams, revenue cycle, and administrative departments to ensure seamless patient care and business processes. Support patient scheduling, insurance authorizations, billing coordination, and financial services. Help optimize operational efficiency while delivering an exceptional patient experience.

Requirements

High school diploma required
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent communication and customer service skills.
Detail-oriented with strong problem-solving abilities.
Ability to work collaboratively with clinical, administrative, and revenue cycle teams.

Nice To Haves

Associate's or Bachelor's degree in Healthcare Administration, Business, or a related field preferred.
Experience in a healthcare business office, revenue cycle, Cath Lab/OBL, or medical practice setting preferred.
Knowledge of insurance verification, prior authorizations, medical billing, coding, denial management, and patient collections.
Familiarity with Cath Lab/OBL workflows and reimbursement processes is preferred.

Responsibilities

Coordinate procedure scheduling and verify provider orders and supporting documentation.
Obtain and monitor insurance authorizations and pre-certifications for scheduled procedures.
Communicate with coding and revenue cycle teams regarding procedure updates and billing information.
Track insurance claims and assist with denial resolution and appeals.
Prepare patient cost estimates and collect patient financial responsibility in accordance with company policies.
Assist patients with payment arrangements and answer questions regarding their accounts.
Monitor outstanding balances and support collection efforts after claims processing.
Collaborate with front office and clinical staff to ensure efficient workflows and excellent customer service.
Maintain accurate documentation and ensure compliance with organizational policies and procedures.

Benefits

Choice of three health insurance plans
Dental insurance coverage
Vision insurance coverage
401(k) with company match and profit-sharing plan
Company-paid short-term and long-term disability coverage
Company-paid life insurance for you and your family
Access to company-provided training and educational resources
Eligibility for annual merit-based performance increases
Accrued General Purpose Time (GPT)
Eight company-paid holidays
Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
Complimentary Employee Assistance Program (EAP) for all employees and their dependents