Catering Sales Manager
About The Position
Located in the vibrant heart of downtown Minneapolis' entertainment district, The Lofton Hotel offers an upscale experience with a perfect blend of modern amenities and exceptional service. You will have the opportunity for a rewarding career working with Minnesota’s first Hilton Tapestry Collection hotel, with hospitality professionals who together make the hotel one of the top ranked in Minneapolis. Our priority is providing our guests and team members with exceptional experiences every day. What will you be doing? · Prospect, solicit and develop accounts and referring organizations within the social market segment, fully utilizing multi-property Delphi, the internet, industry publications, networking opportunities and all other information sources. · Meet or exceed weekly sales goals for telephone solicitation, site inspections, · Provide excellent, consistent, personal service to clients prior, during and with follow-up after each event. · Personally greet on-site contact to assure all needs and last-minute needs are met. · Participate in development of direct mail, client events, email campaigns, package specials and all promotions. · Be current with all market related publications in order to stay on top of all industry trends and uncover any potential leads. · Submit weekly and monthly booking reports on a timely manner. · Maintain all files with current trace dates, accurate histories and all relevant information regarding booking activity. · Promote a high quality company image by demonstrating professionalism to both clients and colleagues. What do you bring to the role? · High school diploma or equivalent. College degree preferred. · Previous hotel or Sales experience preferred. · Good oral and written communication skills. · Understanding the pace and expectations of guests in the hotel industry. · Proficient computer and typing skills. · Organizational skills with the ability to handle multiple projects and the ability to change assignments often with short notice. · Accuracy with numbers. · May require work during weekends, evenings, and some light travel depending on assigned market segments and networking opportunities. What's in it for you? A free, well-balanced meal every shift Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa Discounted parking “Two for one” movie theatre coupons at Marcus Theatres Ability to grow your career, and transfer from one property to another Paid time off Medical, dental, and vision insurance, company-paid life insurance, and an employee assistance program 401k with employer match Early wage access And more! About Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 16 hotels and resorts, our properties are known for their unique character and style. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Requirements
- High school diploma or equivalent. College degree preferred.
- Previous hotel or Sales experience preferred.
- Good oral and written communication skills.
- Understanding the pace and expectations of guests in the hotel industry.
- Proficient computer and typing skills.
- Organizational skills with the ability to handle multiple projects and the ability to change assignments often with short notice.
- Accuracy with numbers.
- May require work during weekends, evenings, and some light travel depending on assigned market segments and networking opportunities.
Responsibilities
- Prospect, solicit and develop accounts and referring organizations within the social market segment, fully utilizing multi-property Delphi, the internet, industry publications, networking opportunities and all other information sources.
- Meet or exceed weekly sales goals for telephone solicitation, site inspections
- Provide excellent, consistent, personal service to clients prior, during and with follow-up after each event.
- Personally greet on-site contact to assure all needs and last-minute needs are met.
- Participate in development of direct mail, client events, email campaigns, package specials and all promotions.
- Be current with all market related publications in order to stay on top of all industry trends and uncover any potential leads.
- Submit weekly and monthly booking reports on a timely manner.
- Maintain all files with current trace dates, accurate histories and all relevant information regarding booking activity.
- Promote a high quality company image by demonstrating professionalism to both clients and colleagues.
Benefits
- A free, well-balanced meal every shift
- Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
- Discounted parking
- “Two for one” movie theatre coupons at Marcus Theatres
- Ability to grow your career, and transfer from one property to another
- Paid time off
- Medical, dental, and vision insurance, company-paid life insurance, and an employee assistance program
- 401k with employer match
- Early wage access
- And more!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
