Catering Sales Manager

Hotel Terra & Teton Mountain Lodge, a Noble House Hotel

9d•Onsite

About The Position

This position is based in Jackson Hole and is responsible for generating catering revenues using research, direct and telephone prospecting sales solicitation, personal sales calls and trade show sales representation. This effort will primarily be focused on social events, local business, offsites, and wedding opportunities for Hotel Terra & Teton Mountain Lodge. This position will also receive and process all inquiries, contracts and paperwork, site inspections, out of town sales trips and assist with direct mailings and will utilize other marketing tools to maximize Food, Beverage, Rental, and other revenue potential for the hotels. This includes the establishment of strong local business and national catering contact and industry relationships while delivering the highest quality customer service to all catering and meeting room business at Hotel Terra & Teton Mountain Lodge. Develop familiarity with properties including catering, meeting space, occupancy, and program design. Must also be familiar with all procedures and policies, including Reservations, Front Office, Accounting, Housekeeping and guest safety. Expected to be familiar with transportation, recreational activities, restaurants, shopping, and all profit centers of the area. Negotiate and implement catering proposals (Offsites, social, local business, weddings) and contract within established guidelines. Review all proposals and contracts with Director of Sales for his/her signature. Research catering histories prior to issuing contract. Expected to fully service non-elopement weddings. Establish and achieve sales goals and objectives with the Director of Sales. Market catering sales in various markets through direct sales, direct mailings and trade shows. Review itineraries, strategies and results with Director of Sales on a regular scheduled basis. Ensure all operational considerations and expectations are handled prior to any catering booking arriving on property. Develop spec. sheet and hold appropriate meetings. Assist other departments with catering needs and/or coordination when required. Assist the marketing department with programs that promote catering sales. This position will manage the catering sales process with a focus on social, local business, offsites, weddings, and ad hoc other catering through Spur Catering, for Hotel Terra & Teton Mountain Lodge. Position will be based in Jackson Hole and will report to the Area Director of Sales & Catering.

Requirements

Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment.
College degree or High School diploma with related experience.
Strong verbal communication and sales skills. Must be able to give and receive information clearly.
Must be able to read, write, and understand English.
Previous hotel/resort Sales experience, minimum 2 – 3 years.
Strong computer skills.
Good interpersonal communication skills; verbal and written.
Ability to work as part of a team.
Telephone sales skills experience.
Strong desire to deliver high quality customer service.
Detail oriented and organized as it pertains to accuracy and efficiency.
Good personnel management and organizational skills.
Hotel/resort group sales experience.
Customer service skills.
Computer experience – Microsoft Office, Windows, Delphi, other programs as it pertains to the position.
Flexible work schedule.
Ability to travel out of town at least 4 – 5 times per year.
Must handle pressure situations with ease.
Must have good associate relations skills.

Responsibilities

Generating catering revenues using research, direct and telephone prospecting sales solicitation, personal sales calls and trade show sales representation.
Receive and process all inquiries, contracts and paperwork, site inspections, out of town sales trips and assist with direct mailings
Establish strong local business and national catering contact and industry relationships
Negotiate and implement catering proposals (Offsites, social, local business, weddings) and contract within established guidelines.
Fully service non-elopement weddings.
Establish and achieve sales goals and objectives with the Director of Sales.
Market catering sales in various markets through direct sales, direct mailings and trade shows.
Ensure all operational considerations and expectations are handled prior to any catering booking arriving on property.
Assist other departments with catering needs and/or coordination when required.
Assist the marketing department with programs that promote catering sales.
Manage the catering sales process with a focus on social, local business, offsites, weddings, and ad hoc other catering through Spur Catering, for Hotel Terra & Teton Mountain Lodge.