Catering Sales Manager

Schulte Hospitality Group•Boca Raton, FL

About The Position

Schulte Companies is seeking an energetic, experienced, and hands on Catering Sales Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Requirements

Minimum of High School education, post-high school education preferred
3–7+ years catering or event sales experience in a hotel, resort, or upscale venue
Demonstrated experience negotiating and servicing events
Proven ability to manage multiple events simultaneously
Strong sales closing ability and persuasive communication
High attention to detail and organizational skills
Ability to balance guest satisfaction with profitability
Conflict resolution and negotiation skills
Ability to thrive in a fast-paced, high-volume environment
Professional written and verbal communication
Relationship-driven service mindset
Adaptability and problem-solving under pressure
Must have flexible work hours that may include evenings, weekends, and holidays

Nice To Haves

Experience collaborating with culinary and operational teams preferred
Knowledge of Delphi, Tripleseat, or similar sales/catering systems preferred

Responsibilities

Lead Management & Sales Conversion
Manage a high volume of incoming catering inquiries and actively solicit new business
Qualify leads and strategically position the resort to maximize revenue potential
Prepare timely, accurate, and compelling proposals and contracts
Negotiate food & beverage minimums, space rental, and concessions in alignment with profitability goals
Partner with Revenue Management and Sales to evaluate total account value (rooms + F&B + ancillary revenue)
Conduct site tours and client meetings; represent the resort professionally and persuasively
Maintain strong follow-up practices to convert opportunities into booked business
Deliver a winsome, responsive, and service-oriented client experience that drives repeat business and referrals
Event Planning & Client Service (Book & Cook Ownership)
Fully service all booked catering events from contract through execution and billing
Serve as the primary client contact before, during, and after events
Create accurate Banquet Event Orders (BEOs) and communicate all changes clearly across departments
Coordinate event details including timelines, menus, room setups, audio visual, and special requests
Attend and oversee events as needed to ensure successful execution
Resolve client concerns promptly and professionally
Conduct post-event follow-up and secure repeat business
Revenue Optimization & Profitability
Evaluate each event for total profitability, including room night contribution
Strategically balance concessions vs. overall hotel revenue opportunity
Collaborate with Revenue Management to maximize space utilization and pricing strategy
Review contracted services to ensure proper contribution to profit
Participate in forecasting, pacing, and performance discussions
Support share growth through smart negotiation and account development
Operational Partnership & Collaboration
Act as liaison between clients, hotel sales, restaurant operations, and culinary teams
Navigate competing priorities between guest expectations and operational efficiency
Work closely with F&B leadership to align menus, labor impact, and execution feasibility
Support cross-department communication to ensure seamless event execution
Maintain strong working relationships across all hotel departments
Participate in weekly sales and operational meetings
Market Awareness & Business Development
Build and maintain relationships with local clientele, planners, and community partners
Monitor market trends, competitor offerings, and pricing strategies
Participate in industry organizations and networking opportunities
Support promotional initiatives and catering marketing efforts

Benefits

Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

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