Catering Sales Manager

Quality Fresca, LLC•Jacksonville, FL

47d

About The Position

The Catering Sales Manager is responsible for driving catering sales revenue and ensuring exceptional customer service. This role focuses on strategic sales execution and operational efficiency within the catering sales department. The Catering Sales Manager will work closely with the Director of Catering to provide leadership and direction for stores in relation to Catering or Local Marketing initiatives. The goal of this role is to achieve sales targets and contribute to the growth of the catering channel.

Requirements

Bachelor’s degree in business administration, Hospitality Management or a related field preferred.
Minimum of 3 years of experience in catering sales or event planning.
Strong understanding of catering sales processes and best practices.
Excellent communication, interpersonal and leadership skills.
Proficiency in CRM systems and Microsoft Office Suite.
Experience with Monkey MSI, and ezCater Catering Platforms.
Sales Management
Customer Relationship Management
Sales Strategy and Execution
Operational Efficiency
Time Management and Self-Motivation
Communication and Presentation Skills
Problem-solving and Decision-Making

Responsibilities

Develop and implement sales strategies to drive catering revenue.
Monitor sales trends and identify opportunities for new business development.
Work with the Director of Catering to establish sales targets and goals.
Analyze sales data and performance metrics to track progress and identify areas for improvement.
Assist in negotiations of large or complex catering contracts.
Build and maintain strong client relationships and book of business.
Oversee catering system operations for your territory (Monkeymedia Software/ ezCater)
Monitor store loads
Oversee off-premise event catering in your territory
Assignments for catering lead drivers within your territory (Set expectations on daily, weekly & monthly basis for chip drops and deliveries)
Generate new qualified leads
Direct line of communication with the Call Center (Catering Coordinators)
Assistance with Order/ Quote entry
Marking new Clients with your “Revenue Source”
Follow-up with key clients post order to receive valuable feedback on products and services
Send Thank You cards/ notes (including gift cards for large orders example: $1000+)
Leverage opportunities for new business via networking and brand awareness
Build relationships within each stores area to be the point of contact for larger events and legacy clients
Sharing & celebrating results
Shout-outs! Praise the Operators, GM’s &team when they do something great
Utilizing Slack &; email for communication
Quantifying your value
Demonstrate expertise
Communicate effectively
Perform sales calls (cold calling) to set-up test order or meeting with potential new business
Well-rounded in email communication with our team and our clients
Always come across professional, proper punctuation and content
Prepare regular sales reports and forecasts for the Director of Catering
Maintain accurate records of sales activities and customer information.
Monitor and manage the catering sales budgets.