DTNA Catering Sales Manager

HARMONY HOSPITALITY INC•Norfolk, VA

32d•Onsite

About The Position

Doubletree Norfolk Airport currently slated to perform extensive renovations to include full remutualization of Guest Rooms, corridors, hotel lobby, restaurant, banquet area, etc. Sales professional dream.... a new product to sale and market through worldwide Hilton branding. The Catering Sales Manager is responsible for: Solicit, book, plan and coordinate meetings/functions while maximizing the banquet space to meet/exceed sales goals. Responsible for finalizing group business. Recommends program and procedural changes.

Requirements

Requires thorough knowledge of the practices and procedures of the catering, food & beverage and hospitality professions.
Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines.
Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
Ability to drive to outside sales calls.
Experience – One to two years’ experience in related field preferred.

Responsibilities

Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc...) while maximizing banquet space to meet/exceed revenue goals.
Execute a territorial marketing strategy to capture the maximum amount of revenue and meet/exceed sales goals.
Plan, up sell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc...
Complete the contracts, prepare the appropriate paperwork, coordinate with the appropriate areas in the hotel, resolve any issues, complaints and problems to ensure quality product delivery and customer satisfaction.
Prepare status and period end reports to keep management abreast of activities.
Maintain up-to-date knowledge of corporate/hotel procedures and products and the competition's product, strengths and weaknesses to continually improve sales strategies and the achievement of goals.
Participate in communication and professional organizations to maintain high visibility and promote sales.
Perform special projects and other responsibilities as assigned.