Catering Sales Manager - Woodcliff Hotel and Spa

Schulte Hospitality Group•Village of Fairport, NY

15h•Onsite

About The Position

Woodcliff Hotel and Spa is seeking an energetic, experienced, and hands-on Catering Sales Manager to join their team. Schulte Hospitality Group, the parent organization, emphasizes a strong service culture, respect, authenticity, and a commitment to making a positive impact. They are looking for individuals who are passionate about hospitality and eager to grow within a rapidly expanding company. The role offers an inclusive, employee-focused workplace with opportunities for development, engagement, and empowerment.

Requirements

Minimum of High School education, post-high school education preferred.
Minimum of three (3) years in hotel or conference Catering/Sales.
Ability to communicate effectively verbally and in writing.
Excellent listening and problem-solving skills.
Ability to exceed expectations of guests and team members.
Negotiating Skills.
Strong computer skills.

Responsibilities

Responsible for learning the hotel brand and strategy.
Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience.
Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in-person interactions.
Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events.
Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel.
Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals.
Achieve all predetermined sales goals for revenue and sales activity.
Negotiate contracts according to company standards.
Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented.
Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.
Provide prompt and accurate responses to all client requests for proposals and information.
Consistently meet or exceed sales goals including predetermined revenue and sales activity.
Monitors local competitors and compares their operation with his/her operation.
Completes daily/weekly/monthly reports as directed by the DOS/GM.
Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process.
Perform various other duties as assigned to meet business objectives.

Benefits

Daily Pay
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!