Catering Sales Manager

Crescent CareersSyracuse, NY
3dOnsite

About The Position

We are looking for our next great team member to join us as a Catering Sales Manager in our Sales & Marketing department. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members Additional hotel discounts with Marriott International brand hotels Free Parking Free Meal during your shift Quarterly employee appreciation events to celebrate all your hard work! Marriott Syracuse Downtown seeks Catering Sales Manager for solicitation of new accounts, maintains and strengthens relationships with existing accounts. Here is what you will be doing each day as a Catering Sales Manager: Meet and greet clients, conduct property tours, and promote facilities and services. Answer client inquiries. Develop client menus, write contracts and letters, as well as organize other arrangements as they relate to social and corporate events. Supervise and attend the overall set up and implementation of events and meetings. Communicate with relevant departments to ensure proper servicing of accounts. Prepare and present weekly and monthly Catering/Sales reports. Does this sound like you? A successful Catering Sales Manager possess e xtensive knowledge of food and beverage etiquette, guest relations and service standards. Strong interpersonal skills to assess client needs, negotiate pricing and provide overall guest satisfaction. Effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy. Presents a professional appearance and manner. You understand & believe that every Crescent associate is a guest relations ambassador, every working minute of every day. This position is overtime eligible with an expectation to work a 47.5-hour work week Catering Sales Managers are eligible for bonuses based on the current incentive plan At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Requirements

  • Extensive knowledge of food and beverage etiquette, guest relations and service standards.
  • Strong interpersonal skills to assess client needs, negotiate pricing and provide overall guest satisfaction.
  • Effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy.
  • Presents a professional appearance and manner.
  • Every Crescent associate is a guest relations ambassador, every working minute of every day.

Responsibilities

  • Meet and greet clients, conduct property tours, and promote facilities and services.
  • Answer client inquiries.
  • Develop client menus, write contracts and letters, as well as organize other arrangements as they relate to social and corporate events.
  • Supervise and attend the overall set up and implementation of events and meetings.
  • Communicate with relevant departments to ensure proper servicing of accounts.
  • Prepare and present weekly and monthly Catering/Sales reports.

Benefits

  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members
  • Additional hotel discounts with Marriott International brand hotels
  • Free Parking
  • Free Meal during your shift
  • Quarterly employee appreciation events to celebrate all your hard work!
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