Catering Sales Manager

Horseshoe Bay Resort • Lombard, IL

9d

About The Position

Are you interested to join a team that is dedicated, passionate, flexible and
wants to succeed? Then The Westin Chicago Lombard is for you! We are the only
4-star full service hoyel in DuPage County and who has two ballrooms, one of
which is almost 20,000 sq. feet of space. We are searching for a Catering Sales
Manager who is focused on the social market to mainly include weddings. The
ideal candidate will enjoy working with the social market clientele in creating
unique experiences and who can grow the wedding market. This is a fantastic
opportunity. Don't miss out on your opportunity to join not only a great
hotel, but also a great management company in Crescent Hotels and Resorts. If
growth is your thing, then let this be the start of your next career move.

If you fit the qualifications so far, there are just a couple more. The ideal
candidate will have wedding market experience, but it isn't required. Marriott
experience is a plus, but not required. This position does require previous
hotel catering sales experience.

JOB OVERVIEW:

This role is accountable for maximizing banquet food & beverage revenue, meeting
room rental and guestroom income while ensuring exceptional guest service
standards. The position works closely with all hotel departments to deliver
seamless group and event experiences that enhance the hotel’s reputation within
the business and social communities.

Requirements

• This position requires extensive knowledge of Food and Beverage etiquette, guest relations and service standards.
• Strong interpersonal skills to assess client needs, negotiate pricing and provide overall guest satisfaction.
• Effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy.
• Presents a professional appearance and manner.
• This position does require previous hotel catering sales experience.

Nice To Haves

• The ideal candidate will have wedding market experience, but it isn't required.
• Marriott experience is a plus, but not required.
• Familiarity with the Southeast Asian Wedding Market is preferred.

Responsibilities

• Sales & Revenue Generation: Proactively solicit new social business through networking and lead generation, achieving quarterly/annual revenue targets.
• Event Planning: Act as the primary contact for clients, planning, detailing, and organizing social events, weddings, and parties.
• Contracting: Negotiate contracts, detailing menus, beverage options, diagrams, set-up arrangements, and pricing to maximize revenue.
• Client Relations: Conduct site visits, food tastings, and provide exceptional customer service to build lasting relationships.
• Operational Liaison: Coordinate with the chef, banquet manager, and operations team to ensure seamless execution of events.
• Vendor Liaison: Coordinate with linen and cake company, among other planners/vendors to ensure seamless preparation for event execution.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed