Catering Sales Manager - Cavalier Resort

Goldkey • Virginia Beach, VA

9d

About The Position

Overview Solicit, book, plan, upsell and turnover events/functions to catering operations/banquets team while maximizing the banquet space to meet/exceed sales goals.

Requirements

• More than two years of post high school education, but less than a degree from a four year college
• Experience required by position is from one to two full years of employment in a related position with this company or other organization(s)
• Requires thorough knowledge of the practices and procedures of the catering, food & beverage and hospitality professions.
• Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines.
• Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
• Must posses communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
• Ability to drive to outside sales calls
• Sound people and interactive skills.
• Ability to work independently, self motivated.
• Strong multi tasking and organizational skills.
• Clear written and verbal communication skills.

Nice To Haves

• Prior experience as a catering sales manager in an upscale full service hotel environment.

Responsibilities

• Solicit, book, plan, upsell and turnover events/functions to catering operations/banquets team while maximizing the banquet space to meet/exceed sales goals.
• Understand the target market segment(s) and sales plan (by segment, year, and month) for achieving the established sales booking goal.
• Continually upsell the client with themes, décor, menu selection, space planning over and above the contracted food and beverage minimum and to deliver the desired experience.
• Establish lead sources for each target market segment and develop solicitation plan to meet weekly sales activity quotas: calls, site visits, and outside calls.
• Report progress punctually and proactively with the Director of Catering and Convention Services on planned and actual activity in daily pre shift, 1 on 1 meeting, and daily business review.
• Follow the steps in the Group Sales Operating Plans to set up a customer, record solicitation activity, and prepare contracts in the CRM.
• Use Selective Sell Guidelines and rates, dates, space, and menus approved in Daily Business review prior when extending sales contracts to clients.
• Elevate any nonstandard or post sale request to the DOCCS for review and approval.
• Cultivate sales relationships with contacts identified as realistic sources of business and use sales and marketing entertainment allocated funds effectively.
• Participate in any Gold Key/PHR or franchise related sales programs including responding to brand generated leads.
• Prepare and distribute accurate and timely Banquet Event orders (BEOs).
• Attend Daily Business Review Meetings presenting new business for approval.
• Actively participate in sales presentations, property tours and customer meetings
• Professionally represent the hotel in community, at industry organizations and events and while entertaining clients.
• Lead special projects and other responsibilities as assigned.
• Participate in task forces and committees as requested

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree