Catering Sales Manager

AccorHotel • Los Angeles, CA

15h • $90,000 - $100,000

About The Position

As Catering Sales Manager, you are an ambassador for the exceptional dining and event experiences at Fairmont Century Plaza. Reporting to the Director of Sales & Marketing & Director of Event Sales & Services, you will be primarily responsible for selling and servicing private dining room events and partial and full restaurant buyouts, while collaborating closely with restaurant leadership, culinary teams, and hotel partners to exceed client expectations. This role will, from time to time, support broader hotel catering sales initiatives as business needs evolve.

Requirements

• University/College degree in a related discipline preferred.
• Minimum 2–3 years of sales experience, preferably within hospitality, restaurant events, or catering environments.
• Strong understanding of food & beverage operations and private dining/event execution.
• Proven ability to manage multiple accounts and priorities with strong attention to detail.
• Excellent communication and interpersonal skills (verbal and written).
• Strong organizational and time management skills.
• Demonstrated ability to drive revenue through relationship-building and consultative selling.
• Strong technical literacy including Microsoft Office Suite; experience with Opera Sales & Catering and Banquet Event Order systems preferred.
• Basic knowledge of audio-visual and event-related technology is beneficial.
• Must provide proof of eligibility to be employed in the United States of America.

Nice To Haves

• Basic knowledge of audio-visual and event-related technology is beneficial.

Responsibilities

• Sell and service private dining room events and full partial and restaurant buyouts, including corporate, social, and special occasion events, in alignment with business strategy.
• Develop and execute targeted sales strategies to achieve and exceed assigned revenue goals.
• Act as the primary point of contact for clients from initial inquiry through event execution, ensuring a seamless and elevated guest experience.
• Qualify leads, conduct site visits, and create customized proposals that reflect client objectives and Fairmont Century Plaza brand standards.
• Network internally and externally to generate new business and cultivate strong relationships with repeat and prospective clients.
• Partner with Restaurant Leadership, Executive Chef, and Food & Beverage Director to create profitable, competitive menus and event experiences tailored to private dining and buyout business.
• Prepare and maintain accurate and timely written documentation including, but not limited to: event proposals, contracts, Banquet Event Orders (BEOs), resumes, and Opera Sales & Catering system updates.
• Coordinate closely with operations teams to ensure clear communication of event details and flawless execution.
• Maximize revenue opportunities through strategic upselling of food, beverage, and ancillary offerings.
• Ensure accuracy of billing, banquet checks, and final invoicing; conduct post-event bill reviews as required.
• Participate in relevant meetings including but not limited to Operations Briefings, BEO Meetings, Sales Meetings, Menu Tastings, and Client Planning Meetings.
• Collaborate with the broader sales team to support hotel-wide initiatives and, where appropriate, assist with catering sales opportunities beyond restaurant venues.

Benefits

• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
• Competitive Health Benefit Package within 30 days of employment
• 401(k)/Roth IRA Eligibility after 60 days of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level