Catering Sales Manager

Marriott•Dunedin, FL

About The Position

As a Catering Sales Manager, you are responsible for generating local social and catering business, coordinating select on-site social events, identifying and developing target accounts, and nurturing existing client relationships to meet or exceed assigned revenue goals. This role executes contracts for local catering and social events, ensuring business is transitioned accurately and in a timely manner to support seamless event execution and service delivery. You will achieve catering revenue goals by strategically up-selling and maximizing each opportunity, while maintaining profitability and client satisfaction. Proactive sales efforts—including outside sales calls, industry networking, trade shows, and site inspections—are essential to building a strong and sustainable business pipeline. Success in this role requires cultivating long-lasting, trusted relationships with clients, meeting planners, local wedding vendors, community partners, and internal teams. You will represent the hotel and ownership with professionalism and integrity, fostering inclusive relationships that reflect our commitment to diversity, equity, and belonging. By delivering consistent service excellence throughout the sales and event experience, you drive customer loyalty and repeat business.

Requirements

Bachelor’s degree preferred; equivalent combination of education and experience considered
Catering sales, events, or convention services experience required
Strong customer service, communication - both verbal and written, and presentation skills
Ability to effectively present information to individuals and groups
Proficiency in Microsoft Office programs, Marriott systems, SFAweb and CI/TY
Ability to sit or stand for extended periods of time
Ability to lift, push, pull up to 50 lbs
Ability to communicate clearly
Corrected vision within normal range
Ability to drive/transport self and others
Ability to travel, domestically and internationally
Flexible schedule, including evenings, weekends, and extended hours based on business needs
Ability to make sound judgments and decisions quickly
Ability to manage multiple priorities and meet deadlines
Work independently while collaborating effectively with others
Maintain the highest degree confidentiality of sensitive information
Perform effectively in high-pressure and fast-paced environments
Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary

Nice To Haves

Familiarity with the local market preferred

Responsibilities

Maximizing Revenue & Managing Profitability
Managing Sales Activities
Building Successful Relationships
Providing Exceptional Customer Service
Performs other duties, as assigned, to meet business needs
Ensure successful performance by assisting guests with an exceptional experience to ensure high performing scores on the GSS (Guest Satisfaction Surveys) according to Marriott and Mainsail/Fenway standards.