Catering Sales Manager

J W Marriott•Las Vegas, NV

About The Position

The Catering Sales Manager is responsible for proactively soliciting and managing business/social catering related opportunities. Handles incoming requests, manages the Sales process which includes Site inspections and then turns over opportunity to the Event Management Team. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.

Requirements

High School Diploma or equivalent required; Bachelor’s Degree preferred.
3+ years of catering sales experience in hospitality or related industries preferred.
Demonstrates exceptional telephone sales skills with the ability to engage clients and close business effectively
Exhibits strong selling capabilities and a comprehensive understanding of the full sales cycle
Possesses solid operational knowledge to ensure sales commitments align with hotel capabilities
Thorough understanding of Marriott lodging products, brand culture, and strategic positioning
Strong knowledge of current food and beverage trends, menu planning, and event‑related culinary considerations
Deep understanding of contractual agreements, negotiation components, and associated legal implications
Excels in customer service with the ability to build, maintain, and grow long‑term client relationships
Makes effective, timely decisions that support business objectives and guest satisfaction
Demonstrates strong negotiation abilities to achieve mutually beneficial outcomes
Communicates clearly and professionally with clients, partners, and internal teams
Comprehensive knowledge of overall hotel operations and how they influence catering and event execution
Proficient in standard office applications and hotel sales systems, including SFA and Delphi
Valid Nevada Driver’s License
Valid Clark County Health Card
Valid Alcohol Awareness Card (TAM Card)

Responsibilities

Supports and executes sales strategies that drive market share, enhance guest satisfaction, and achieve revenue goals
Proactively solicits and manages catering-related business opportunities to grow the event pipeline
Maximizes revenue by effectively upselling products, services, and enhancements; consistently meets or exceeds individual and team sales goals
Responds promptly, professionally, and efficiently to incoming catering inquiries to convert leads into confirmed events
Builds and strengthens relationships with new and existing customers to secure repeat and future bookings
Engages in proactive client outreach including sales calls, client entertainment, FAM trips, and participation in trade shows
Conducts professional and engaging site inspections that highlight the hotel’s capabilities and event spaces
Prepares, negotiates, and finalizes catering contracts in accordance with brand, legal, and operational standards
Manages catering events for groups of 75 guests or fewer, including: Weddings Anniversaries Holiday Parties Corporate & Non-Profit Events Birthdays Reunions Proms
Develops and maintains strong working relationships with key internal partners, including Operations, Culinary, and Banquets teams, to ensure seamless event execution
Collaborates with external stakeholders such as planners, non-profit partners, businesses, and community organizations to support long-term business growth