Catering Sales Manager

Castaway • Burbank, CA

25d • $75,000 - $85,000

About The Position

The Catering Sales Manager will be responsible for driving catering and event sales by developing relationships with clients, planning and coordinating events, and ensuring a seamless experience from start to finish. This role requires a proactive, detail-oriented individual who can meet and exceed sales targets while providing top-tier client service.

Requirements

• 4+ years in Catering Sales/Event Sales required.
• Must have experience at a similar size property and with a similar sales volume.
• Advanced knowledge of venue features, benefits, and competing venues within the market.
• Able to set priorities, plan, organize, and delegate.
• Written communication skills to be concise, well organized, complete, and clear.
• Strong organization skills and attention to detail.
• Ability to work effectively under time constraints and deadlines.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
• Positive attitude, ability to work well in a fast-paced environment, and have fun in the workplace.
• Excellent interpersonal, verbal, and written communication skills.
• Excellent knowledge of catering management software, such as Delphi, Certify, SalesForce, etc.
• Advanced knowledge of sales skills, revenue management, training, and motivation of peers.
• Work with fluctuating schedule based on departmental requirements.
• Detailed oriented with a strong emphasis on accuracy.
• Strong background in hospitality and event planning.
• Must possess strong PC skills with a working knowledge of MS Excel, Word, Office, Outlook, and CRM platforms.

Responsibilities

• Maintain or exceed budgeted booking goals and revenue in all special event areas.
• Drive sales across a wide range of market segments, including corporate, socials, nonprofit, and wedding clients.
• Operate effectively in a fast-paced, high volume sales environment, demonstrating resilience and adaptability.
• Build and maintain long-term client relationships that generate repeat business and strong customer loyalty.
• Proactively participate in industry associations, hospitality organizations, and networking groups to stay connected and increase visibility.
• Utilize a variety of sales techniques including persuasive presentation skills, strong closing strategies, and effective negotiation tactics.
• Conduct professional and inviting site tours and in-dept client presentations to showcase venue capabilities.
• Actively participate in community/civic activities to maintain awareness within community and to create booking opportunities.
• Partner closely with the banquet and culinary teams to ensure seamless event execution and exceptional guest experiences.
• Create detailed and accurate Banquet Event Orders (BEOs) and communicate all event details clearly to the operations team.
• Assess event needs in real time, make quick decisions, and implement effective solutions when challenges arises.
• Stay informed on industry trends, competitor offerings, and market dynamics to maintain a competitive edge.
• Provide complete and detailed banquet event orders to set the operations team up for success.

Benefits

• Industry-leading compensation package
• Comprehensive Health Plans that include, a variety of medical and dental plans, employer contribution HSA for yourself and dependents.
• Lifestyle Spending Account benefit, which supports you and your family in numerous ways such as through gym memberships, child care, student loans & more!
• Variety of Supplemental Benefit Plans for life's unknowns
• 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
• Employer paid life Insurance throughout the length of employment
• Monthly Reward Dollars to use at various company locations.
• Paid/Floating holidays for 4 major holidays
• Management Referral Program with up to a $4,000 payout for qualifying management positions

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed