Dual Property - Catering Sales Manager

SHAMIN HOTELS MASTER • Virginia Beach, VA

5d • $65,000 • Onsite

About The Position

The Area Catering Sales Manager is a dual-property role responsible for selling and coordinating catering and group-related business for both the Sheraton Virginia Beach Oceanfront and the Hilton Virginia Beach Oceanfront. This position is primarily sales-focused, with defined sales metrics, and proactive communication with the property event managers to ensure successful event coordination. It also supervises subordinate property Event Managers. The ideal candidate is a proactive seller who excels in building client relationships, converting leads, managing room blocks tied to catering events, and driving revenue through targeted sales strategies. Experience with CI/TY, Delphi, or a similar event management system is strongly preferred—expertise in at least one is required.

Requirements

• Experience with CI/TY (Marriott) and/or Delphi required (proficiency in at least one).
• Proven background in hotel catering sales, group sales, or similar hospitality roles.
• Strong negotiation, relationship-building, and communication skills.
• Ability to manage multiple priorities across two properties in a fast-paced environment.
• Strong organizational skills with attention to detail and follow-through.
• Professional presentation and confident site tour abilities.
• A proactive, client-focused mindset with a passion for hospitality.
• Team Up: Be Golden, Collaborate and Help Others Succeed.
• Own It: Be a role model, Embrace Responsibility and Keep Learning.
• Passionately Serve: Be Positive, Care Deeply and Create Memories.
• Previous experience in catering sales, event planning, or hospitality management, with a strong understanding of catering operations and customer service.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational and project management abilities, with the ability to manage multiple events simultaneously.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required.

Nice To Haves

• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
• Knowledge of food and beverage trends, menu planning, and culinary techniques.
• Familiarity with catering software, POS systems, and event management tools.

Responsibilities

• Drive catering, group event, and room block sales for both properties to meet established revenue goals.
• Develop and execute strategic sales plans focused on high-potential market segments.
• Prospect, qualify, negotiate, and close catering and group business opportunities.
• Create tailored proposals, menus, and event outlines that meet client needs and maximize hotel revenue.
• Build and maintain strong relationships with corporate, government, social, local, and repeat clients.
• Conduct professional site tours for both properties and manage all follow-up communication to secure business.
• Serve as the primary sales contact for catering inquiries, contract negotiations, and event detailing as appropriate.
• Prepare Banquet Event Orders (BEOs) and coordinate event needs when assigned.
• Provide event servicing only as backup support; the primary focus of this role is sales generation.
• Collaborate closely with property events, catering, banquet, culinary, and operations teams to ensure event success.
• Partner with culinary and banquet leadership to develop relevant catering packages and offerings.
• Monitor group room block pick-up, cutoff dates, and attrition in coordination with revenue and front office teams.
• Forecast, report, and track catering sales activity and performance for both properties.
• Analyze catering and group trends, market conditions, and competitor activity to identify new opportunities.
• Maintain relationships with key accounts, local organizations, and community partners.
• Support hotel-level and regional marketing initiatives to drive catering demand.
• Serve as a resource for on-property catering associates, offering guidance and sales support when needed.
• Assist with training and reinforcing brand standards, service expectations, and sales processes.

Benefits

• Competitive Compensation
• Go Hilton Travel Discounts for eligible team members & family
• Shamin Perks: discounts on gyms, entertainment, rental cars, and more
• Employee Referral Bonuses
• Opportunities for growth within Virginia’s largest hotel ownership group
• Work at two premier oceanfront properties with an energizing, team-driven atmosphere and beautiful event spaces - with ocean views!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager