Catering Sales Coordinator | Full-Time

Omni Hotels & Resorts•Tallahassee, FL

About The Position

The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river. Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match. Purpose: The Catering Coordinator is responsible for clerical, administrative, and other duties to assist in the smooth operation of the Catering department. He/she is also responsible for providing attentive, courteous, and efficient service to all guests.

Requirements

Must have working knowledge of Excel, Word, Outlook, Power Point.
Must be organized and detail oriented.
Must be able to handle multiple tasks at one time.
Must be able to work a flexible schedule including nights, weekends, and holidays.

Nice To Haves

Previous hotel, catering, and Delphi experience preferred.

Responsibilities

Answers incoming telephone calls from all Catering lines
Responds to telephone inquiries by determining client’s needs and specifications for referral to Director of Catering Sales
Processes all incoming correspondences
Types outgoing correspondences when needed
Maintains inventory of office supplies
Ensures that all filing systems are maintained according to spec’s
Gathers and organizes all materials for weekly/monthly reports as directed
Sells Food & Beverage to small ICW groups and Intimate Weddings
Daily office duties to include Event Reader Boards, BEO Change Log, notifying clients for deposits due, final guarantees & when they are falling short of reaching their food and beverage minimum requirement.
In charge of all paperwork involved when turning over a file from tentative and definite (PARF, estimate, room blocks, MOP, booking recap, suite request forms)
Responsible for making sure that the front desk has wedding packets available
Establishes rapport with Director of Catering Sales client(s) and functions as his/her liaison.
Creates Resume Shells/Memos to assist the Director of Catering Sales
Completes necessary documentation for telephone requests, amenity requests, key requests, banner requests, transportation request and vendor requests, suite requests and AV requests
Assists with creating Banquet Event Orders (BEO’s). Assists with making changes to BEO’s
Coordinates Food Tastings
If needed, will assist with site visits.
Works with Director of Catering Sales to ensure that all functions are “tied-down” 72 hours in advance (guarantees, floor plans, estimates, AV, wedding cake, entertainment, flowers, linens, etc.)
Special projects as assigned by Director of Catering