Catering Sales Coordinator - PA Conv. Ctr

Aramark Corp.•Philadelphia, PA

44d

About The Position

The Catering Sales Coordinator is responsible for providing support to the Catering Sales Managers by serving as a key point of contact between clients, vendors, and internal departments. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Requirements

Associate's or Bachelor's degree in Hospitality Management, Business, or related field preferred
1-3 years of experience in catering, event planning, sales support, or hospitality administration
Strong written and verbal communication skills
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); experience with catering/event software (e.g., Delphi, Caterease, Social Tables) is a plus
Excellent organizational and time-management skills; ability to manage multiple priorities under pressure
Customer-focused mindset with a high level of professionalism and discretion
Ability to sit, stand, and walk for extended periods of time
Occasionally required to lift and/or move up to 25 pounds
May require availability on evenings, weekends, or holidays depending on event schedules

Responsibilities

Support Catering Sales Managers in managing client relationships, responding to inquiries, and scheduling site visits
Assist in preparing customized proposals, banquet event orders (BEOs), contracts, and invoices
Maintain client communication to confirm event details and follow up on post-event feedback
Maintain and update client records, event files, and contract tracking systems
Schedule internal meetings, tastings, walkthroughs, and pre-convention meetings
Create and distribute daily and weekly reports for internal teams (e.g., event summaries, change logs)
Process payments, deposits, and credit applications in coordination with the finance team
Liaise with culinary, operations, and stewarding teams to communicate event details and ensure client expectations are met
Monitor event timelines and deliverables in collaboration with Catering Managers and Operations team
Attend select events as needed to provide on-site support or client service assistance
Maintain a professional, friendly, and responsive demeanor with all stakeholders
Contribute to team meetings, process improvements, and special projects